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November 2023 by Emily Schweitzer
Being a 21 year old woman, finding a trusting auto body can be incredibly difficult. My experience with Rutherford has been the best auto experience I have had in my life, and I am not saying that lightly! My vehicle had a decent amount of damage done to it, and Angie made sure to send me updates almost daily and was an incredible help through the entire repair and rental process. I absolutely recommend Rutherford Auto Body to anyone and everyone. I've been to a couple different body shops previously and was never met with the same attentiveness or kindness as I was at Rutherford. A HUGE thank you to Angie and the whole team over there, I cannot express how happy and appreciative I am of your service. Do not hesitate to bring your vehicle here!Services: Painting
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October 2023 by AJT 1
I’ll make this short.The company provided me a written estimate which I already thought was kind of high. I called three days later to ask questions and schedule repairs. Angie stated the estimate was incorrectly done and they “would have to add a lot more to it.” This speaks to incompetence, unprofessionalism and an attempt to gouge (read the negative reviews). NOPE!
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September 2023 by Carol Garlock
They did an amazing job fixing my jeep! Angie sent me emails with updates from the moment they picked it up. Everyone was very nice I would definitely recommend them.
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September 2023 by Lexhson03
Will not repair cars made before 2011. Save your time before calling/scheduling. I'm sure they do good work, it's unfortunate most cars won't be able to use their services. ?
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August 2023 by Kelly Thacker
Rutherford does a great job! Excellent customer service and their body shop repaired my vehicle a week earlier than promised. Very easy to work with and coordinate with my insurance company.Services: Painting
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July 2023 by Joseph P
I went to Rutherford today for an estimate on damage from a collision and evidently they don't need business because they said they weren't interested in repairing my truck. I'll never be back and I would advise anyone else I know to look elsewhere for body repair.
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July 2023 by Hayat Mekonnen
They were nice until they have the car in and get the go ahead. Advised the insurance approved the repair but after that they add more and more without telling us or the insurance and don't want to work with the insurance either. The rudeness of the person who handel ours was unbelievable. Stay away unless you wanted a headache.I just saw another post from 4 months ago. We should have seen that. We had similar experience.Services: Painting
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June 2023 by Bridget Figgins
Couldn’t be happier with the service and results I received from Rutherford. First time at a body shop and not sure what to expect, walked through details and notified with every step they were taking.My car was complete in just a few days and absolutely beautiful, squeaky clean. Looks brand new. So Impressed I needed to take time to leave this review so others can save time and money and have the experience I did.The staff was friendly and knowledgeable. I will recommend Rutherford to anyone I can. Thanks guys!
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June 2023 by Theresa Fowler
Everyone was helpful, cheerful and informed in every thing needed to fix my car. I was kept informed every day on the progress of my car. Very very satisfied on the body work,match of color etc. Would use this body shop over all others and recommend it to others for their repairs!Service: Body & Trim
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June 2023 by paula evans
I couldn't be more pleased with Ruthorford. Mark was so pleasant to work with and efficient! Highly recommend!!?Service: Body & Trim
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April 2023 by William Dillow
The folks at Rutherford are fantastic! They were easy to work with through the entire repair process, and communicated timelines and expectations, which they met. Most importantly, they delivered quality work and got my car back to looking like new!Services: Tires
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March 2023 by Dave Carnes
My wife took her car there because it’s close to the house we ended up having to come out of pocket even though we were in a non fault accident and insurance was paying for it. they found a way to charge us also and put the part on without telling us Angie said someone will pay cause they aren’t going to eat it. I’d go elsewhere they don’t care about their customers but maybe they do we do happen to be a apart of a minority group of people and I bet our experience would have been way better if we weren’t. Also my wife’s blinker is out you would think since they changed us for a back rear wiper motor they would have fixed the blinker but again maybe we just didn’t have the complexion for the connection if you get what I mean. O yeah it took us almost a month to get our car back
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January 2023 by joby maynard
Could even get past estimate to potentially repair damage caused by another shop. And was treated like I was a joke. If your to good to do estimates just say so. Maybe a different position is for you.Services: Painting
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November 2022 by Robert Weaver
Mark Campbell rude, condescending and argumentative. I was involved in a hit and skip and was referred to Rutherford by my insurance company. When I arrived the receptionist states Mark will be with me shortly. He comes out and assesses my vehicle and proceeds to downplay everything, then when I say ok, he says it could cost more. He proceeds to let me know the car bumpers are plastic, and cheap and they don’t even make the parts anymore on my 2022 Nautilus. I tried to understand the process but he continues to speak about issues not pertinent. He finally asks me about my insurance company who refereed me to them and he says we don’t work with them…. My insurance company begs to differ stating “they don’t hire us we contract them”. His overall body language and customer contact was horrible. I had my stepson on speaker so he could hear and he was appalled as well.
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November 2022 by Jennifer Crawford
I called and spoke with Ceejay about my car. He was nice and helpful through the whole process. He got me in fast and they did a great job! I will definitely go back if needed!!
