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August 2023 by SMC LLC
I had an exceptional experience at Secret Nails and Foot Spa on 1706 Hill Rd N, Pickerington. Their friendly staff accommodated me without an appointment and provided top-notch service. The skilled technicians delicately removed my nails and executed a fantastic manicure. The customer service was truly impressive, and the minimalistic design of the spacious location created an inviting and comfortable atmosphere. I highly recommend Secret Nails and Foot Spa for a rejuvenating and enjoyable nail care experience.
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July 2023 by Emma Woodard
I booked an appointment online through their website for a pedicure. When I showed up right at my appointment time, no one was there. The door was locked and the salon was dark. I called the phone number and no answer. I waited for ten minutes but I only had a certain amount of time so I left and went somewhere nearby. If someone books on your website you should be there to perform the service they book.
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July 2023 by Karen Wright Fairley
Very rude to my granddaughter that is five years old. Wanting to know why her mother would spend $15... why wouldn't she...I believe it is because we are Black... Black people stop supporting businesses that disrespect you. They refused to provide the service.
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June 2023 by Nancy Henson
I have been a client of Secret Nails for over 15 years. They do fabulous work. Over the years I think everyone in the spa has held my hands or massaged my feet. Cheyenne has exclusively done my specialty nails for over 7 years. She is talented and skilled always does wonderful beautiful nails. It is so relaxing. Cheyenne knows my personality and coordinates my colors and styles to match. I recommend make a reservation so you can enjoy the time in the Spa carefree.Services: Foot massages
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June 2023 by Bethany Speakman
I’ve been coming here for years. I’ve had my nails done by every tech, and I never leave with a bad set. Tony and Cheyenne are some of the absolute best! They remember parts of my life, and we talk like old friends. It’s exactly the escape this momma needs when she heads to the salon!Services: Sculpted nails
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June 2023 by Tamara Mercier
Great atmosphere. Tony and Cheyenne were so kind. I was in a bind and they stayed late to di my nails. Very personable. I will use them again if I'm ever back here again.
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June 2023 by Kathy McClurg
Took my grand daughter for her birthday. She showed picture of what she wanted. He finished her nails with just polish. we showed the picture again he had to remove the polish and still did not do what she asked the. Said he couldn't do it. thre hours, out money and still did not have what we asked for. Went down the street and had them redone. What a waste. Won't go backService: Acrylic nails
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April 2023 by Evette R.
I walked in hoping to get a mani and pedi. I stood there for 5 minutes while 2 employees spoke to one another at a nail station. Both repeatedly looked at me and said nothing. I just got in my car and left. I can’t speak to the service they didn’t even acknowledge I was standing there. I won’t try to go back. I understand now why this place is a secret. It should stay that way.
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March 2023 by Tonya Thornwell
Excellent service. Always cleanNo discounts or incentives.
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January 2023 by Skyla Burns
Great experience as always. I did walk in instead of having an appt.and had to wait for a little bit, but that's my fault. Great place and great staff!!!Service: Pedicure
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December 2022 by Vince McNatt
Exceptional Customer Service, Great Attention to details. Great atmosphere and amazing staff in and out. Exceeded my expectations.Services: Pedicure
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December 2022 by Sarah Y.
Very impressed .. not my normal salon as my girl is on maternity leave. She suggested I get a new set put on as she could tell these are getting old and yellowed and brittle.
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October 2022 by Sam A
Cheyenne is great.Tony is a despicable man who does not need to work in the service industry, very rude especially to black customers ??
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September 2022 by Laura Steiner
Everyone very nice and friendly. Always have beautiful nails.Services: Acrylic nails
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August 2022 by Terry R.
I had the best pedicure today in my life, she was very good and very attentive to my poor dried out and ugly toe nails and feet! Highly recommend this nail spa
