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June 2025 by Bryanna Montgomery
Wonderful bank, best branch location by far! Very kind staff who are always wanting to help in the best way they can. My husband and I have been banking with them for over 10 years . Definitely recommend if you're in need of a bank!
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February 2024 by Patrick Crabtree
Never have liked this joke of a credit union. I always thought or was taught that keeping your money in a bank is beneficial to you but it has never done anything but cost me money to have it in the bank. I say no to this institution. However I do bank there for lack of better options. Want to have no account at any bank soon
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July 2022 by Dave Nickerson
Have tried calling 2 locatio s for an auto loan. Can never get thru to live person left 3 voice-mails and still no response. Their phone system sucks. Have 2 loans now. Won't be a third.
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November 2021 by Kelly Waddell
App is very unreliable and full of glitches.. I have to turn my new phone off and on to use it.
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November 2021 by Aaron Satterfield
An absolute joke of a credit union. Haven't been able to transfer MY money from Atomic to my external banks because "their system is down." Have fun trying to talk to a human when you call them, their automated system will not allow you to just press the pound button to speak to a person.
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June 2021 by Jalisa Baker
Do not use them under any circumstances but most importantly do not ever do a loan with them
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May 2021 by Tammy Carnahan
Just wanted to give a positive shout-out to Michelle Rowland. My elderly parents were having a bit of an issue with one of their accounts & she was able to fix it for them in just a few moments, saving them a lot of frustration!
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April 2021 by matthew mitchell
Don't bank with them. You can never get ahold of anyone when you need to. You just go through an automated system, and never have your issue taken care of. They need make it to where it's easier to speak with someone. I'll be going elsewhere
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January 2021 by Brian Tackett
i was with them for almost 30 years. i never had any real issues until here lately. now ive had almost $4000 stolen from my account by means of wire fraud and theyre refusing to make it right. tomorrow i will be closing my account and taking my business elsewhere
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November 2020 by nathan wenger
Wouldn’t bank here if it were the last one on earth. Loan officer ghosted me, won’t return calls or email. Couldn’t even get an explanation. It’s for the best though. I wouldn’t want to owe money to these people.
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May 2020 by Shane Wargo
Very rude and defensive. I had a complaint and immediately they became defensive. They require a mask to enter the building which is perfectly understandable. When i asked if they could provide me with one the person became upset. Not exactly customer service. Pick a different credit union. One that actually cares about the customer not just the appearance of caring.
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May 2019 by Cliff D.
Giddy up!
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March 2019 by Vicky Gose
Michelle Roland at the Piketon branch is the absolute best
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July 2018 by Danysta Stapleton
We will never use this Bank again.
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May 2018 by Rick Jones
Good bank
