Big Lots offers a variety of products, from food to furniture, making it a good place to find unique items not typically available in local stores. Customers appreciate the helpfulness of the staff, especially when assistance is needed, such as loading furniture into vehicles. The recent remodeling has improved the store's atmosphere, making it feel more like a traditional neighborhood store. While prices have increased, shoppers can still find good deals, especially on items like olive oil. However, some customers noted a lack of enthusiasm from the cashiers, which affected their overall experience. Overall, Big Lots provides an adequate shopping experience with a mix of quality products and varying levels of customer service.