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“Sarah is the best. I opened an account here and she didn't mind stopping to help me make sure I setup my app correctly. I appreciate all of her help, amazing person and I recommend going to see her for any banking needs! Thanks again!”
“I had an outstanding experience with Abbey Credit Union. This is an huge thank you “shout out” to Kaity Hayworth⭐️⭐️⭐️⭐️⭐️she went above and beyond for me along with Chief Executive Lisa & they moved mountains, empowering another woman (me)?? in pursuing my financial goals.?? Kaity did not give up! Abby credit union is lucky to have these ladies on board and as a whole this credit union is wonderful with so many benefits that are unheard of at other banking institutions.
I highly recommend their services to anyone that is looking to change banks or credit unions. I have been doing business with them for three years and everything has been positive. They will go above and beyond to help you. Can’t say enough great things about Abbey. Thank you Kaity & Lisa. Sincerely, Melissa West”
“Today I went into the troy location for the first time and needed something to accommodate convenience of having to go to a branch to make a loan payment every month or mailing out a coupon. The way I was explaining it was becoming confusing which then made responses confusing as well but the two ladies who helped me were so beyond patient and kind and trying their best to understand and help. Quickly we were on the same page and found a solutionthat I am very pleased with! Most of all i was pleased with the wonderful service I received today! Thank you I believe it was tawnie and Marla.”
“Very personable and knowledgeable staff! Addresses you by your name and generally concerned about how your day is going etc!! Attire is appropriate and businesslike!”
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“If you're looking for excellent customer service, amazingly friendly people, and a hometown credit union the Piqua branch is the place for you. They consistently go above and beyond to ensure your complete satisfaction. I recently received a fraud text alert notification from MyUsa. Somehow scammers had obtained my credit card info and attempted to use it to pay for a $300.00 purchase. I immediately canceled my card and requested a new one. When my card didn't arrive from corporate in the promised time, I stopped by my branch to let them know. Now I'm going to give a HUGE shout out to MacKenzie Sasks, the very nice girl who somehow manged to have my new card in less than twenty four hours. She said it would be at the branch office by three o'clock and it was. Even more impressive is that she called me at home at 2:55 to tell me it had arrived. What???? Actual caring customer service?? Yes indeed! Great job Piqua branch!!!”