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March 2024 by Kaia P
While the Home Depot might not be as big as say Menards... they have quite the selection of products and at a reasonable price. The staff members of this home depot were quick to ask if we needed help finding anything and when we did ask for help we were directed to exactly where we needed to go! We will definitely be back!
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March 2024 by Carey Lightner
Clean store, friendly staff, well stocked shelves. This is our favorite location!
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February 2024 by mike laba
Refused return on an item that I was just asking for a swap on because the unit was defective this was a sub 300$ item and was gifted to me so I didn't have receipt. This is beyond uncomprehendable.
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February 2024 by joy haerr
Found everything that was needed
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January 2024 by Leanie Fogle
Knowledgeable, friendly staff
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December 2023 by jim
Want to be hung up on the phone by Customer service? If so this might be the place for you. I received an item with no instructions. I called to see if they could locate the instructions for me. I was told item was ordered online, so I need to contact the website. I asked if I could get the Home Depot Corporate number. She said they don’t have it. I honestly thought she was joking. I said are you kidding me and…… click.
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December 2023 by Jay Willis
Everything you need for your home always someone who will help you find what you need or help with planning for your next home improvement project.
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December 2023 by Trina Wickline
Took my girls today to build gingerbread houses and it was our first time. The greeter was super friendly gave my girls some freshly popped popcorn that they loved. Then the girls and I walked around not sure where to go. I asked another associate, Bob P. I believe is what his apron said where to go. He was a great guide and got us all signed in and then even showed us some other projects from the past. My girls had a great time and every was just so nice that we will be back for the next project
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December 2023 by Bob Johnson
Deb is just the worst, most unprofessional employee I have ever encountered. Go to Menards or Lowe’s instead.
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October 2023 by Beth Basista
Since we built our house in 2000, we have made most large purchases (carpet, appliances, cabinets, countertops, sinks) through this Home Depot. I am always impressed by their customer service and how they handle any difficulties with deliveries or installation or wrong products sent by a third party. Recently we bought a frig, and the first person who delivered refused to take the frig down one flight of stairs and just drove away without even bringing the frig inside..he was contracted by Home Depot to deliver and do up to 2 flights of stairs. When I contacted Home Depot, both at the local Piqua store and through a delivery text chat, the manager and associate were very helpful and got a different delivery outfit to deliver within the week. The original delivery guy lied and said our bannister was in the way, but Home Depot believed our measurements and what we said. The next delivery was smooth and easy, no bannister removal needed! Home Depot really listens to it's customers and has positively resolved every issue we have had (just 3) in more than 20 years. Excellent customer service! So rare in big companies these days!Thank you to all the hard working employees who really care about helping their customers and thank you to a company that supports these high standards in customer service and integrity!
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September 2023 by Kelly Bruner
Thankful we have a homedepot in town. My boyfriend being a full time maintenance worker, he is constantly in and out of homedepot. The time to check out is usually always quick and Hassel free. Staff doesn't Hassel us but are around if we need help with anything.
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September 2023 by Doug Dailey
Excellent store excellent people great service very organized drove in from Lima it was worth the drive thank you
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August 2023 by Michael Baker
Horrible customer service! Product in inventory not in store. More employees standing around talking to each other than helping customers.
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July 2023 by Jen
I went and got some interior paint on a busy Saturday and the paint associates were very friendly, fast & helpful at this store! Was in and out within 15 minutes including buying the extras and checking out.
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July 2023 by Nancy Sanders
I was shocked when I came in there. The workers never ran away & was so willing to help & very nice . They even took you to what you were looking. I will go out of my way to come back. Thank you for all your hard work.