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November 2023 by Kate Hernandez
Not sure why this "branch" even opened. The ATM NEVER WORKS!
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April 2023 by Center Director
I’ve been a business and personal client of Chase for 20 years. This branch is a sad joke. Rude / incompetent staff. ATM is out of order 90% of the time. Don’t waste your time. It’s faster and easier to go to one of the branches in Dublin or Marysville. This branch is awful.
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April 2023 by Grayson Murra
Terrible staff. Terrible branch. Take your money somewhere else. Nothing ever works and the staff are either clueless or rude, depending on the day.
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April 2023 by Roger
Can only withdraw $4k. So I either have to drive somewhere else or come back another day to get the rest beyond that.
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February 2023 by Daniel Martine
This branch diserves less then one star I don't even think they have a lisence to be an offical location. They where unable to do anything for me given I had cash and all of my information. Chase official messed up a location of where a debit card was sopose to be sent. I got a bonus in cash recently. Have bills to pay and my ID present An this location was unable to do a thing for me. Extremly unprofessional. Is this what chase is going towards. Might be rethinking my main banking system
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February 2023 by Mohammad Qader Qader
I was here with my wife today around 4:15pm to open a saving and checking account with Chase, there was only one lady, she didn’t talk to us and totally ignored our presence. She was rude, not a professional way to represent Chase.
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February 2023 by Sakina Qader
I was here with my husband today around 4:15pm to open a saving and checking account with Chase, there was only one lady, she didn’t talk to us and totally ignored our presence. She was rude, not a professional way to represent Chase.
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July 2022 by Imran Hyder
they cant take a cash deposit without a debit card even if u have your id because they do deposits only through atm.they recommend going to the avery rd branch to deposit money without an debit card.
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April 2022 by Jay Nance
Most chase bank branches are great to work with. I walked in here and they said they couldn’t help me transfer money from my business to personal account. I wasn’t sure I heard them right and they told me they were set up differently and I could use an ATM. Complete incompetence.
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March 2022 by Michael Mason
Been a Chase customer for years and rarely do I have to visit their branches - went to cash a large check and wanted to do it in person rather then though the ATM - was 1h 20m before their normal closing time show up to find the front door locked with someone on the inside telling me they were closed through glass. Terrible customer service.
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September 2021 by Jessie Hu
Love this branch! Che, Ron, Zach are all very lovely and helpful. They are very friendly too. Tala and Sarah are super friendly! They are always have a smile on their face. I just feel bad that Che has to work with crutches.
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July 2021 by Jessie “Jess” Hu
Love this branch! Che, Ron, Zach are all very lovely and helpful. They are very friendly too. Tala and Sarah are super friendly! They are always have a smile on their face. I just feel bad that Che has to work with crutches.
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July 2021 by Clint Allerton
Tala and Che gave my family GREAT customer service!! Highly recommend!!
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November 2020 by Liz N.
Stopped by to run through the ATM, it wasn't working but my card was stuck in there. I called in to the branch and the Manager came out to help. He was able to retrieve my card, apologized for the inconvenience and reminded me that there was an indoor ATM. Just so friendly and professional, always so nice.
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January 2020 by Elizabeth Lugviel
Had a great experience during my first visit to this branch. Everyone is super friendly and the space is beautiful! Will definitely return for future banking needs.
