Costco Tire Center is a popular tire and automotive service provider that has received mixed reviews from customers. While some customers have praised the center's competitive prices and excellent customer service, others have expressed frustration with the long wait times and lack of knowledgeable staff. The center is known for its broad selection of tires and automotive products, as well as its commitment to cleanliness and organization. Customers have reported that the facility is well-maintained and easy to navigate, with neatly arranged product lines. However, some customers have encountered issues with the tire ordering process, with delays in delivery and poor communication from the staff. One customer reported waiting 10 days for their tires, despite being told they would arrive in 2 days, and another experienced a long wait time on the phone before being able to speak to a representative. Despite these challenges, the center has also received praise for its exceptional customer service. One customer reported that the manager immediately assisted them with a flat tire, and another commended the optical department staff for their help in selecting new glasses and sunglasses. Overall, Costco Tire Center appears to offer a mixed experience, with customers reporting both positive and negative encounters. While the center's competitive prices and extensive product selection are appealing, the quality of customer service and efficiency of the tire ordering process seem to be areas that could use improvement.
The manager saw I had a flat tire out front and immediately took of me- highly recommend this place both for prices and customer service!
October 2023
Very friendly customer service always recommend right tires for the best price
April 2023
The optical department at this location is awesome! Thanks to Melissa, who fixed my sunglasses when I was told they could not be fixed. She helped me select new glasses and sunglasses. Appreciate all her help!
