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November 2023 by Naomi Ziegler
Excellent and quick service. They were able to diagnose and fix my car same day I brought it in. The staff were friendly and accommodating.
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November 2023 by Arden Burkholder
Very friendly. Quality work. Could be a little better at providing notification if your vehicle is not going to be done the same day.Service: Brakes
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November 2023 by John Lewis
ER is a perfect fit for my family. We service all our cars here. They are very easy to work with. Not needing an appointment makes it very convenient for our busy schedule.
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November 2023 by Joe rosales
Customer service and service to my car is always great. $72 for a $14 engine filter and $75 for a $12 cabin filter is so wild, I just laugh in my head. How does one justify the labor on something that takes 2 minutes? I appreciate the hustle, just beware that with a quick YouTube/Google search, you can save lots of money at least on the basics.
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November 2023 by Carrie Schaefer
I’ve used ER Autocare of Plain City in the past for several of my vehicles. Most recently I got an estimate for my BMW for new brakes. The estimate was over $2000. I was told by an ER employee that this estimate was less than an estimate I would get from the dealership. I was also told that I would need to have the brake fluid flushed. I felt that the estimate from ER was unusually high. I called my local BMW dealership to get an estimate as well. The dealerships estimate was exactly 1/2 the estimate from ER for exactly the same work. In addition, the dealership did not recommend a brake fluid flush. Needless to say, I took the BMW to the dealership and had the work done there. I will not be returning to E are auto care of plain city for future auto repairs. I would not recommend ER auto care of plain city to anyone.
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October 2023 by Randy Willaman
I have had work done twice at this company. In both cases the work has been very good, although pricey. I asked them to install some parts I had bought but never got to put on myself and that cost was really high. That said, you get what you pay for. All the work seems satisfactory so far.Services: Electrical repair
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October 2023 by Mary Beth Boyle
Beautiful clean shop and great service. They fit me in to repair my tire. I was in and out in no time. Very polite. I could tell based on their interactions with me as well as others in the shop they are committed to excellent customer service. I will be going there for all my automotive needs going forwardService: Tires
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October 2023 by Mohammad Qader Qader
3 months ago I took my car to Meineke in Marysville for alignment, they could not fixed it, however the claimed it’s all fixed and took the full payment. Last week took to ER auto care, they complete the alignment professionally, they car is running sound and clean now.Thank you Eric
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September 2023 by Dave Zuehlke
Very friendly and helpful with explaining what was needed to fix my car. Did a very professional job and in time period committed too.
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August 2023 by Brooke Prater
I thought I had a major issue with my jeep and the dealership was booked out for weeks. ER Auto let me drop my car off the same night I called them. I ended up only needing an oil change. They didn’t even charge for the time they took to diagnose the problem. My car has been running smoothly ever since. Much appreciated!
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August 2023 by Lula Miller
Had a good experience there recently when I took a tire in to have repaired. The waiting area was nice and clean and inviting. Workers were very friendly and professional. My sister, who has memory issues, was with me and she was impressed that Ray came out to say hello while we were waiting on the tire to be repaired.
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June 2023 by Sam Sam
Attention Attention Attention! This place will receive you with smiles and friendly faces, coffee, cookies, sodas, and water bottles, but here is the catch. You go inside with minor vehicle problem and leave with major problem. They break your vehicle so you go back to them and cry to fix the problem. No kidding, I've been going there and watching them for over a year now. I am busy wrapping some papers to get ready to file a complaints. More to come later.... thanks.Hey, They know my, Solomon the owner of White mini van dodge grand caravan 2012, the guy who fall a sleep on the couch for 2 hours on May 19, waiting for the van to get checked out for loud exhaust noise, imagine that!Services: Auto engine diagnostic
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June 2023 by jeff s
Called 4 places to get a "ballpark" price to change a serpentine belt. Got a price from everyone except this place. They want you to bring your car in and refused to give any pricing. It's a 15 minute job and a belt. Go elsewhere..I am!
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June 2023 by Lilian Sng
Professional service from the front officeThe loan vehicle is very clean, but the ER decal on the rear is blocking the rear mirror view, which I felt is a safety hazard ?
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June 2023 by Jessica F.
I've had my car worked on at ER off and on since I bought the thing. My car is not new by any means, and has needed work from a radiator replacement... to brake jobs... to exhaust work... and every little thing in between and they've handled it. They have a super cute lobby at their Plain City location and they always have chilled drinks, coffee, and fresh baked goods. They offer loaner cars for certain services and I've never used that amenity personally, but the loaner vehicles in their lot look very nice and clean every time I see them! Even though I've moved throughout the years I still come back to ER because they're not judgy of my old decaying SUV, and they do their best to help. I can't speak to their pricing just because I honestly haven't had my car worked on anywhere else for big things. But they have coupons and I've always been able to afford their work!
