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November 2023 by Andrea Heiss
Hidden gem of Plain City! There’s nothing this store doesn’t have! And super helpful staff.
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September 2023 by Rick Proper
Easy going and friendly staff
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July 2023 by Chip Perry
Good knowledge, service and quality
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June 2023 by David Reynard
Stopped in after purchasing some NAPA brand wiper blades. I ask the manager if they could take a look at the wiper blades because they were not lining up and not fitting. He told me they didn't do that. I ask again just to take a look at them to see if it was indeed the right blade. He ask me, well what part number did you order. My company ordered these through our account soI did not have a receipt but said we could look them up. He again said well, we just don't do that. I ask him don't do what, give good customer service? I mentioned to him that most auto part stores are more than happy to assist you with something like this. Most stores will come out and even put them on for you. Long story short I went to the NAPA on 161 East of Sawmill, and they showed me exactly what I need to do to make them work. AWESOME customer service! 161 store east of Sawmill Store will now get all of our business. Very disappointed with the Plain City NAPA!
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May 2023 by Anthony Gerstenberger
Surprised this place is still in business. Owner or general manager, whatever he is, is pretty much useless. Always has an attitude and I’m fairly certain is annoyed with every customer that comes through the door. Avoid him if you can. Everyone else is extremely helpful.
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May 2023 by Jeremiah T.
The manger of this store (bob). Is very disrespectful.i am someone who is at Napa often as i work on cars i was in earlier that day at 3 pm to get spray paint.i came in later at 6 to get a blow torch and i couldn't find it so i asked multiple employees.as I'm talking to one employe bob shouts "kick him out of the store, if he isn't going to buy anything" multiple times. After the employee tells me what isle its in bob has that same employe follow me and my friend because he thought we were stealing from the store.
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December 2022 by signdoc15
I didn't go in, I took a Friend there
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September 2022 by Mark Wesner
Good price and great people
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May 2022 by Dan Davis
Very helpful, willing to take time to find the right parts
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February 2022 by Dave223
Went to this store for my first time and found JAX auto products. I bought the JAX car wash product. I can't go here and not buy something. Lots of products to choose from. Close to Der Dutchman and Jan & Tony's Pizza for lunch or dinner.
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May 2021 by robert williams
Great guys always very helpful.Dale is a great guy! Always very personable and friendly.
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December 2020 by Bob Balcerek
This is a very helpful parts store. I was in there on Sunday for parts and I was a little confused on exactly what I needed. Tom bent over backwards to help me and get me the right parts for my trucks. I was very thankful I stopped in there and would now go out of my way to do business there. Thank you.
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December 2020 by LORI PHILLIPS
Nice store with a good variety of stock. I wish they enforced the mask mandate for customers and employees wore their mask correctly covering their mouth and nose!!
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December 2020 by Tim Carroll
They are well stocked
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October 2020 by William Williamson
Fast Friendly service and they always give me the right part
