-
October 2023 by Pete Maselli
I needed an Out of State inspection for my Ford Edge. I called, and Cliff was extremely welcoming over the phone. He told me I didn't need an appointment, so I went on over. Upon my arrival, I was made to feel important and at home. Cliff started on my inspection right away, and I was done inside of 10 minutes. I will definitely consider North Pointe Auto Group for any future needs, as they took care of me like I was a king, even though my needs were fairly insignificant in the grand scheme of things. Thanks Cliff and team!
-
October 2023 by Maggie Dunn
If you are looking for a place to service your car, you have found it! Chad and Dustin have always gone above and beyond for our vehicles. There is a true family feel to North Pointe Auto Group, and they make the stress of car troubles disappear!
-
October 2023 by JR Johnson
Super friendly and very helpful! Clifford was a big help doing a vehicle inspection on my newest car. North Pointe has got you covered for whatever you need!
-
September 2023 by Jim Garish
Completely satisfied with my 2002 Lexus purchase. Car was in tiptop shape and had amazingly low miles for its age. Chad and the entire crew there are great to work with and I would highly recommend and refer friends and family.
-
September 2023 by Gideon & Sarah Eichorn
Needed a VIN inspection done. Cliff was friendly, professional, and quickly got it done at no charge. He gave me a tour of the place as well. I'm definitely keeping them in mind for future auto needs.
-
September 2023 by Bryce Hostetler
I met the owner, Chad Boyles, to have a VIN inspection done on my car today. He’s a very personable and down to earth guy, and it’s clear to see that he cares about his work. Highly recommend a visit to North Pointe!!
-
September 2023 by Adam Holmes
Fantastic car showcase. Amazing restorals. Super clean shop. It was super comfortable and modern. Top of its class in the area. Kim and Chad were great to work with.
-
August 2023 by David Griffith
Happy with my Porsche purchase two weeks ago! I worked with both Chad and Cliff and they provided excellent service throughout the process. They even threw in a free alignment and two weeks later they honored that request. I would highly recommend them for car purchases and service!
-
June 2023 by ZTDelta
Never heard of this place before, but was referred here when transferring an out-of-state title at the nearby union county title office and needed a vehicle inspection. Rather than driving 30min to a BMV and then waiting another hour in line, I gave them a call and they were able to help me immediately. Can't beat that service, the folks were super friendly and also gave me a tour. They service and fix a lot of fancy cars, seem to have a lot of experience with luxury brands, so I'll be back when my car needs service!
-
May 2023 by John Casey Metcalf (Casey)
The people at this place was absolutely amazing, very kind and honest! I don’t normally feel this way after leaving a dealership but my experience with Chad Boyles was wonderful. Anytime I need a vehicle I’ll be heading to north point auto for sure. He hand picks all his cars and the one I got had unbelievable records on carfax, oil change every 4000 miles, everything is on carfax, I was blown away with the service I received and the quality of the car and very reasonable on the price! If you’re looking for a car check this place out.
-
May 2023 by Melissa Blankenship
The best car buying experience we've ever had. Chad and everyone there made us feel like family, communication was honest and open, and the process was smooth and as painless as buying a car can be. Highly recommend them!
-
May 2023 by Justin Coe
Overall amazing experience and very very nice vehicles on his lot!! Chad Boyles is a great guy, very honest, and a good reputation to uphold! Complete opposite of your annoying dealerships that try to do everything they can to get you to buy something. You like it or you don’t. He will answer all questions but give you space to take time to check out the car yourself and has carfax in hand. I got a Honda civic from him and he treated me like I was buying one of his 60k cars! Gave me a full tour of what all they do at his place. He hand picks the vehicle on his lot and makes sure they meet his expectations to be sold on his lot! They don’t hassle you to buy the car or try talking you into things like most car dealers do! Best experience buyin a car I’ve ever had for sure! They treat you like family at this place from the minute you walk in the door! Highly recommend if you’re looking for a very nice vehicle to check this place out!
-
April 2023 by Brian Bolden
I recently had the axle break on my '08 Honda Element and needed to get another car fast. I called North Pointe on a Saturday and Chad (the owner) drove to my place with an Acura TSX that I had noticed while browsing car listings. We drove it back to North Pointe and got the sale done that day. Chad mentioned that he noticed that the front breaks were making a noise during the drive and replaced those at no charge.I thought that the price on the Acura was reasonable, but where North Pointe really shines is in their customer service and in the trade on what they will pay you for your old car. Chad bought my Element with the broken axle for more than twice what I would have received at a large dealership. If you have a car to trade in and are in the market for a used car, you should absolutely check out North Pointe.
-
March 2023 by Dylan P
Very poor communication from this team. Bought a car almost a year ago and have been consistently leaving messages for several repairs they promised to fulfill right after purchasing the vehicle, of which only 1 has been fixed. They always say they will return my call, but fail to do so every time. Avoid working with them, the neglect they show their customers shows the obvious neglect they show when servicing the vehicles you buy from them.
-
March 2023 by Melisa Deardorff
Bought a Honda Element online from North Pointe Auto. The salesman, Jason, was wonderful. He was helpful without being pushy. When we drove out to pick up my car, our other car began to act up. Jason & the staff at North Pointe were also incredible about looking at my husband's car. They checked it out so we didn't end up with a car stranded between Ohio & Pittsburgh. The problem ended up being serious, so they kept the car for repairs. Regardless of the fact that North Pointe Auto is 3+ hours from our home, I would definitely be willing to buy another car from this dealership.
