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June 2022 by Stacy L. Hanrahan
My son’s team got their wooden bats from Phoenix Bats. Excellent company to work with and a great product. They are all excited to use them!
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May 2022 by Bryan Dell
Phoenix Bats is hands down awesome! Joel & his team were fantastic to work with throught our Team Order process from start to finish. The bats turned out awesome, they had a great turn around time and they really took care of us. We will be repeat customers as a Club and as individuals. Phoenix Bats are they way to go without question. A great company, great staff and we can support Local businesses, while supporting American made products! ⭐️⭐️⭐️⭐️⭐️
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May 2022 by Jay Dub
This company's product and customer service is second to none!
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April 2022 by Eric Leichliter
I was very impressed with my experience from Phoenix Bats. I was looking to buy a ProXR bat on the website but I found out that some of the options I like to see in my bats were not available. That being a 34.5" bat with no cup. I called in to see if this was an option and had the pleasure of speaking with Christina. She was able to ask the designer if this was possible and called me back quickly with a response. Though I was not able to get the 34.5", I was able to order it with no cup. She was also able to help me with a discount code that I knew of but didn't know the exact code, saving me some money on my order. She treated me like a potential big leaguer that could have brought tremendous brand success instead of just another customer. Customer Service is very important to me and having previously ordered bats from the major brands, I can say this was the best customer support I have worked with!
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April 2021 by Michael Yannucci
I asked for a modest order and was treated like their best customer! Phoenix Bats displayed integrity, quality and service indicative of a well run organization. I give them 5 stars!
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February 2021 by ARO Aerial
My nieces are going to be so excited when they get their new custom bats!
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December 2020 by Scott Jones
I've ordered 3 bats from them and all three have been awesome. There was one missing the signature and I called them and they made it right. I would recommend them 5/5 and the bats have pop too.
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November 2020 by Dale Haynes
Absolutely love my bat, their web customizer allowed me to see my bat come to life before I even clicked order and they did not disappoint at all!
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September 2020 by Erik Sjogren
The crew at Phoenix Bats just knows how to treat you. They're knowledgeable about the game and constantly think out of the box on just how you can improve as a player. In my opinion, there's no better place to get a bat!
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August 2020 by Keith Wendel
Very knowledgeable staff. Good selection of wooden bats.
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June 2020 by Scott Schoenfeld
We just bought our first youth bat and took it to the park to hit. My son loves the feel of the bat and was hitting great right away with it. We will be back to buy again!!
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April 2020 by Chris Gleason
Very quick turnaround for custom orders.
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March 2020 by Jill Gooding
This place is amazing!! Best customer service ever!!
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February 2020 by Ken Davis
This is a great place to come for baseball bats. The best part is the tour of the bat factory where you get to watch them turn and finish the bats. During the tour, our guide Rick, filled us with so much history and technology about the Phoenix Bats. He also filled the air with an unbelievable amount of baseball history and trivia. This is a great Father/Son, Family or Guys trip.
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February 2020 by Lainey Schmidt
If I could give this place a "0" I would. I bought a bat as a Christmas gift for my 10 year old son and after 6-7 weeks of use(just being 2 days/week for maybe an hour each use) the bat has broken and the company is not honoring any sort of warranty. They even have the nerve to push me buying another bat from them. These bats LOOK great but are not made to last. I wouldn't waste my money or time. They also blocked my email after a few back and forths where their customer service was AWFUL. Basically they are an I am right you are wrong kind of company. I just do not feel after such little use a bat should break this quickly for a 10 year old only practicing batting.