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May 2023 by Curtis W
Went very smooth. Thank you!
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September 2022 by Doug A
The storage area was clean and easy to set up. Customer service was great. The only thing less than great was setting up the app you need to open the gate. That required a couple calls.
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June 2022 by Noogman
The gentleman who met me there answered all my questions and explaned the benefits of storing with Tri-Village. It's a very well kept storage facility. I highly reccomend anyone looking for storage take a look at Tri-Village Self Storage.
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November 2021 by marvin wolfe
The worst Storage Unit around. I was locked out of the gate for over a month and no response from anyone. I called the number and left messages every week but nothing. I received a text after 4 weeks saying they needed info on my vehicle parked there. First and only time anyone has said anything about it. I finally reached someone and they said they had no information on me or my vehicle. Funny thing I watched the gentlemen put everything in over two years ago and have had ZERO issues. They hold your property hostage and refused access. I have no problems suppling what was asked for just ASK for it. No response. The new female manager is HORRIBLE. She couldn't tell me when and if something was sent only that they needed it and that was there response is to lock you out until they received it. I will be eliminating all of my Tri-Village units. I highly suggest everyone do the same. HORRIBLE SERIVE. STAY AWAY.You say I was contacted for the information. Where was it sent. Did you leave a message? I was locked out of the unit on Oct 12. I have asked when and how information was being communicated asking for the information but no one can tell me that. There has been several messages left with ZERO response. Now that I did get a hold of someone you are trying to make it like I am the bad guy. I expect to get a month refund for not having access and again ZERO communication from anyone. Totally unprofessional.
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June 2021 by kenneth fukumoto
Rates are good. Megan was awesome and very helpful. I had a situation that I needed help with, and she was extremely understanding and accommodating. Drove my RV from Columbus to their plain city location and probably passed 4 places just to rent from them. Thanks again Megan!!! Oh and the Bluetooth door entry was amazing
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March 2021 by Scott Schmitz
We rent 2 units from them at 2 different facilities. We had some issues with communication at first, however, that was addressed with a change is management and is no longer an issue. Units are clean and easy to get to. Locks are provided. I am knocking off 1 star due to access issues in the winter due to lack of plowing at this location. Dave said they are working on addressing this on the main areas if possible. Will update review if this is found to be addressed.
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February 2021 by Cristi Lanaghan
Was easy to pick the size unit I needed. The lease is online. I leased via the website on a weekend and was contacted on Monday morning for a bit of additional information and to explain accessing my unit. Dave was friendly and professional. I highly recommend!!!
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October 2020 by christian barnett
I’ve called for a week now. I’ve been told the manager would call me back... nothing. I was then told the district manager would call me back... still nothing. Don’t recommend
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September 2020 by Chris Johnston
Tri- Village was very friendly to deal with on setting up storage for our RV. Damon is the site manager and was great to deal with for setting up the access and describing where to go to find out spot! I feel confident our property is safe and secure.
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September 2020 by Kevin Kannally
Convenient leasing process, clean / secure and safe property, clean storage unit, easy access through secured entrance
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July 2020 by Sandy Schwendeman
We've been customers of Tri-Village, Plain City, for 7 years. Over the last year, new managment has done a superior job of expanding and adding new storage areas. They have also expanded their camper/RV/trailer areas and added blacktop which has improved the looks. The new easy to use access gate has been a welcoming addition as well. Thank you Damon for bringing this facility up to date! We love the improvements!
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July 2020 by Randy Shiplett
Have used this storage facility for storing my RV for many years. The facility was neglected by the previous owner. Try-Village has since purchased the facility and made many improvements and upgrades. The current site manager Damon Prince has been quick to respond to my questions and has been great to work with.
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December 2018 by Cayden Wilson
Great updated facility!
