-
September 2023 by Americo A.
I work rotating shifts and getting errands done can become a challenge. Due to my odd working schedule my state inspection expired. I pulled up after work one day in hopes that I may be able to complete this annual task. Barry and his crew were the answer to my prayers that day. Not only were they professional, kind, and helpful but they were completing some housekeeping around the facility. This shop is very clean and no obstructions were visible that may become a tripping hazard. I work in a industrial setting and these guys impressed me. Barry and his crew made me a Valvoline patron.
-
September 2023 by Chief Kieffa
I was switched to a service member with little experience but that wasn't the problem. The team was very rude to all the customers! A young woman had a little difficulty being led into the bay and I thought the kid that was guiding her was going to throw a child like tantrum. I couldn't believe what I was seeing!! I'll stick with Urbana's establishment
-
September 2023 by Ed S.
Online scheduling was easy, service was fast and efficient, good price, and the staff was competent quite nice.
-
August 2023 by _Kil “Killa” la_
Gearin, the manager, was awesome. It was rare to find people who were willing to go that extra step for a customer. I will forever be grateful. And if I could do more than a review to acknowledge him, I would. ????⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
-
August 2023 by Remix x
Cars behind me got to go in front of me and finish before me they have no care for who gets there first. Then when I do get my oil change a worker proceeds to tell me he’s not liable if anything for wrong with my car like if my car stopped working the second after the transmission oil change he said it’s not on him like okay bud I’ll see you in court also paid $170+ and didn’t even get the works tires pumped up break light check terrible valvoline location avoid at all costsService: Transmission
-
August 2023 by Ali Abdulrazzaq
the ac air filter is 19$ if you want to but it from valvoline website but they charge me 60 $ , and the same filter on amazon you can find at around 12$ at auto zone , by the way they didn’t discuss with me the filters price at the beginning to make it clear for me , it will be the last time doing an oil change with valvoline ,i ask them to add air 33psi but i found it on the same day it was 30 all of them , finally the guy instead of calling by my name or bring my attention to turn on the vehicle he use his hand to tap on my shoulder and that really make me uncomfortable it was a bad experienceit will be the last time doing an oil change with valvoline ,
-
August 2023 by Craig Brown
Both my daughter and wife will not go back to this location. Both were treated with disrespect. The pesron serving my wife turned and walked away when she was in the middle of talking to him. UNACCEPTABLE!
-
July 2023 by T.J. Keenan
Isaiah does a really great job and made my visit smooth every step of the way. I always come here for my oil changes!
-
June 2023 by W R
The absolute best customer service. Isiah was incredibly helpful and professional. I recently moved, but I drive out of my way to come to this location. They restore my faith in humanity!!!!Services: Air & cabin filter replacement
-
June 2023 by Abdur Rehman
Shane is very nice and honest. Couldn't put my cabin filter because it's very hard to put in. Give me a $20 off plus additional coupon for oil change which i am very happy with. If anyone is looking that they accept Groupon. Yes they do!! This location is far better than in Hilliard.
-
May 2023 by William Dufort
I had my suv serviced at this location onMay 10, 2023, and must say what fantastic staff members this location. Threw out the service the team members here were communicating every little detail of the service to each other on the top side and on the bottom side ( which I call the pits, below the cars) so nothing was missed. Having said they had a couple of new staff members here that were learning the ropes, of how things go from beginning to end of service and the trainer(s) were right there beside them training properly with any questions. Wow, I'm impressed, and that only leads to better employees and retention. It shows. Having a 2022 Kia Sorento that I bought new last August and having a local dealer here in town trying to roll on over on me for service two times for service paid for then having to return because it was not done and they got called out for that. Anyways I will definitely be returning to this location from now on and recommend. Good job, team!!
-
May 2023 by T.J. Gerckens
I had no wait, very professional service from people obviously trained for good customer service, and was out fast. Exactly what I needed!
-
April 2023 by kevin gire
What an absolute dynamite place to get your oil changed. Right off the beat and path, easy to get to. The service was top notch. I had an issue outside of my purchases. Sam, who I would assume is Management by the way he handled his business, was outstanding. He not only went extra miles with my service, him and his complete staff were absolutely as solid as they come in the Oil Changing business. Let's face it, these places can be nightmares. Valvoline, Commend these folks, it's people like them that keep customers returning. I live in Dublin, I will hit this particular Valvoline in the future for all pertinent purchases and needs!
-
April 2023 by greg f.
Here is my oil filter an hr or so when I got home. Too bad I wasn't really paying attention during the service, I'm not even sure they changed my oil. Even the dipstick looked dirty when they showed the oil level to me.
-
April 2023 by Joyce Haggarty
Amazing speed and efficiency at this location!!! I wait until I'm in the area to get an oil change for their service. The entire team at this location is phenomenal, second to none. Place is more efficient than a chick FIL a drive thru!Service: Oil change
