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February 2024 by Rahul Sethi
They don't answer the phone calls
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February 2024 by Rook
Unexpectedly and inexplicably closed when they are supposed to be open.
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January 2024 by Will Lightner
We have been going there for years now. Always very helpful and kind. Never had a bad experience taking our pets there.
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January 2024 by Mike G (MikeyLikedIt)
❤️??
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October 2023 by Christina Thompson
Always helps my puddin
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October 2023 by Don Waltenbaugh
I took my dog in yesterday because his doctor was not available. They took us into a room and before anyone ever looked at my dog they told me it was going to be 742.00??? they took the dog to a separate room (which i wasnt allowed to go) to "examine" my dog. came back in 5 minutes later and said nothing was wrong with him. Thank god i didnt pay 742.00 just for them to tell nothing is wrong. I think this is a joke! NEVER AGAIN!!
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October 2023 by Mary Beth Zdelar
I have been going to them for over a decade. I called at 2pm because my dog became deathly ill. They refused to see my dog when I and most importantly my dog needed them most. I had to pay a ton of money at the emergency vet. They wouldn’t take 5 minutes out of their day to let her go peacefully. She had to travel and pass away as soon as we got to the emergency vet and endure unnecessary pain. This place continues to go downhill through the years. Such a shame. They used to be amazing.
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October 2023 by James Szewczyk
Had an emergency with my 1 dog. They were super nice and helpful during the emergency. Unfortunately we had to make to decision to put him down, as the injury was to severe for his age. They were super helpfully with that decision and give me time that I need to say goodbye. Sorry for anyone that had an appointment that day and you were held up cause of our emergency.
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October 2023 by Jen Jerek
I cannot give this place enough praise. Dr. Hedland and her staff are AMAZING! They go above and beyond, and Mildred and I could not be happier and feel more taken care of and loved.
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July 2023 by Victoria D.
The people up front are so kind & efficient & it was a very enjoyable experience for me & my Pomeranian Dog Maxx ... I had to take my Austrailan Shepherd to another vet in the area & they were just the opposite & it was just not so good... I'm switching my other dog to here for sure because the prices are so much better also
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July 2023 by Emily Carpec
If i could give zero stars, i would. Highly do not recommend taking small exotic animals here. We took our ferret in for an xray. They sedated her in order to take the xray. While still under anesthetics, the staff had put our girl in their hoodie pockets and thought it was "cute" that a ferret was sleeping in the hoodie. Of course she was sleeping! She was sedated. Very unprofessional. They weren't even monitoring her to make sure she recovered safely.When i was made aware of the situation from the receptionist, i immediately asked for my girl back and was told it wouldnt be much longer that she was recovering. We were there for 4 hours for 1 single xray. We traveled 45 minutes as they were the only ones taking exotic animals and our girl was hurt. Our experience happened Feb '22, after speaking to multiple other vets, they recommended making a review as this is not how you treat someones pet.
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June 2023 by Alma Parks
I liked this place because I had to take my dog there.
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June 2023 by Frank Olguin
Just wanted to say a Big Thanks to Dr SneedI had an emergency and call 5 different Banfield’s within 150 miles and not one wanted to see my Little Guy ( Ryder )Dr Sneed was able to work my little guy into her busy schedule on Saturday.I Recommend this Banfield in Poland ,OH very Highly.All the Staff did a Great Job as Well..
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May 2023 by Amy Lee
I am on a strict incomeThe workers pressure people to buy more than necessary. I was shamed for not having enough money for cat pain meds. ?I said I can not afford them to 4 people ....Y!What if it's against my religion? What if I just do not believe pain meds r necessary? What2e
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January 2023 by Ashley Walker
I used to love this vet clinic. We are on the banfield wellness plan and it used to be great. The last 6 months have been horrible. It's impossible to get ahold of anyone. I have called multiple times and left 3 messages over the last 2 months trying to get in and have not received a call back. It's sad I have to take my dogs elsewhere when I'm on the wellness plan here. Can't even get my monthly simparicatrio that we pay for in the plan. 6 months ago our other dog was having signs of seizures, the emergency vet made a follow up appointment for banfield. Banfield referred us to a neurologist, but never sent the referral over. Definitely do not get the wellness plan. It sounds like a great idea until your money is wasted due to all the issues and they will not let you cancel outside of your contract despite these issues. Also they don't let you cancel the plan when your dog passes away.
