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February 2024 by Lee Meadows
Clean comfortable rooms. Pet friendly. The staff is exceptionally friendly . Breakfast was great. Will stay again!
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February 2024 by Kyle “Fry Didy”
Nearby activities: Lake Erie right across the street.
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January 2024 by Kim Ertz
I made a reservation for lodging on December 20, 2023 in Port Clinton on my way to Wisconsin for Christmas. I did not realize that it was across the street from Lake Erie. I was thrilled! Devin Soleah was so helpful about how to get to the grocery store and the public beach. Not everybody is so friendly! I appreciated her helpfulness so much. I also stayed in Port Clinton on my way home on December 29. Would recommend the Best Western.Rooms: Very clean and comfortable.Nearby activities: 3 blocks away from the public beach.
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January 2024 by Tim Ryan
The staff there is nice and accommodating.
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November 2023 by Cathy Guilford
clean quiet and the staff were all great.Nearby activities: lots of things to do during the summer. beautiful area, good variety of food in walking distance
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November 2023 by David Gustafson
Great service, rooms were clean. They even had a room with 3 double beds, saved us from having to rent 2 rooms. Breakfast is available, nothing to brag about, but it is included. We will definitely stay here again when in the area.
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November 2023 by Sarah Benedict
Budget friendly quaint hotel. You get what you pay for.
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October 2023 by Charles
Clean, affordable, friendly staff and very dog friendly. Would certainly stay here again. Thank you!Rooms: Dog friendly
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October 2023 by Vickie Champlin
Good experience. Small hotel. Just their for night. Would have given 5 stars but bananas were mushy.
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October 2023 by Kanani
Found a bed bug on my pillow and had to wake up my family to leave at 11pm. Front desk lady was very nice and offered us a refund but she didn’t seem surprised about the bed bugs. Super inconvenient.
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October 2023 by Tekkame
I've never been to a bad Best Western, and this one is certainly no different. Especially after staying the night at two other locations, both Red Roof Inns, the cleanliness alone is magnitudes better!Rooms: Lovely, good decor, cheap for a king of its size, and clean! Also weirdly the softest bed we had all vacation, despite staying at nicer places than this.Nearby activities: Right across the street is a fast food place, a seafood restaurant, and an unobstructed view of Lake Erie. It's also a half hour from Cawtaba Island (a peninsula), where Twin Oast Brewery is.Walkability: The only real drawback is that there's no elevator. I don't know if they had a laundry room on the ground floor or not, but if not that would make it difficult for handicapped guestsFood & drinks: The breakfast was nice and warm, and the waffle maker has a cute little BW logo within a heart (that also makes a nice pool for the syrup)
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October 2023 by Peggy LaLonde
Breakfast was above average, good selection. Bed wasn't very comfortable. Room was clean.
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October 2023 by Bhargava Ram Kotagiri
We were there for 2 night stay it was good for the price. Simple neat and quiet.
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August 2023 by Ryan8438
Good - location near Waterworks Park and beach, friendly staff, nice breakfast.Bad - old mattress killed my back, no guide channel on tv (making tv largely useless unless you love channel surfing and staying programs partway through), microwave door wearing out and hard to get to work right, some racks missing from frig and not replaced, etc. Multiple little things - signs not being kept up well. Too bad.
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August 2023 by Mason H
We selected this location for: Convenience, available rooms, and for the pool. Upon arrival, we were told the pool was out of order, which had not been updated on the website. However, we were offered a compensation for the pool maintenance issue, which was appreciated.Upon checking out, we forgot an expensive phone charger in the room. Once we realized this, I called to inquire about picking it up in a few days when another family member would be returning to the area. I was informed that they did not have it and had not seen it. First, my fault for not checking the few working outlets to confirm we had retrieved it. Second, we returned straight home and it was not in any of our weekend bags. However, we were later contacted by the manager to alert me that they did locate the charger and asked how we would like to proceed with retrieving the charger. This was a pleasant, unexpected surprise and very much appreciated. His kindness and initiative is a great display of this staffs professionalism.The staff we engaged with directly were great! There others behind the scenes that essential to operations, but we did not have the opportunity to interact with them They were professional, courteous, friendly, and everything you would expect from a team providing excellent customer service.There were a few minor maintenance issues that the manager agreed with and acknowledged these items as well. He did communicate directly with me and extended an apology for the maintenance items.He also provided some heartfelt support for his staff and shared the challenges they endure while working to provide an enjoyable visit.Overall, I recommend this location.For their pricing, the convenient location, and the professionalism of the staff, this is a great option to use for family vacations.Our family looks forward to returning again in the near future!
