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January 2023 by Kenneth Weaver
This bank sticks to the commitments it makes! Mike has been great to work with and very communicative, I look forward to many years of great service!! Local community banks are the way to go for sure.
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February 2022 by Lori Madison
Misty Franks has been amazing to work with from our insurance agency perspective. We also have found that our customers are extremely happy with the loan servicing that she does.
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February 2022 by Margaret Farkas
I have dealt with Misty Franks with insurance needs for our customers, and she has always been friendly and helpful, definitely an asset to Genoa Bank!
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November 2021 by Chris Singerling
The quintessential community bank — supports local businesses, multiple locations, impeccable customer service — stop in and see for yourself.
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February 2020 by Michal Odehnal
Great costumer service for international students from Work and travel program. Thank you guys
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December 2019 by Rhett Krecic
They don't cash checks for non account holders. Tells me how they are as a bank. Greedy money collectors. Not a good first impression.
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November 2019 by Rhett Krecic (Rhettsterhhhh)
They don't cash checks for non account holders. Tells me how they are as a bank. Greedy money collectors. Not a good first impression.
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November 2019 by Erie Environmental
Can’t ask for better customer service. As a business we need to have a good relationship with a bank that we trust and can be one phone call away at all times. Genoa Bank treats you like family.
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September 2018 by Charlie Bassett
Awesome personal service at Genoa Bank!
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November 2017 by AboveInfection
They rock
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September 2016 by susan bushong
Super duper s..l..o..w..in getting an ATM card! Amy said ALLLLL banks that she knew of or at least the last two where she worked were that way! Ok so does that mean the whole US is northern Ohio?
