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April 2023 by Michael Luke
They were very knowledgeable and helpful..
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September 2021 by Rose M.
I had a small interaction with them but thought the clerk was great. Requested a cash advance, though I don't have an account with them. She was very professional.
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August 2021 by Greg S.
I have had a Business banking relationship with these guys for a while. They released my bank statements to an unrelated 3rd party and stopped sending them to me. When I confronted them with this they refused to give me bank statements unless the unrelated party agreed to it. I appealed to several departments with out success. Every time I go in a branch its a bad experience, either they don't return calls or they treat there customers like they are bank robbers. Hard to believe. We are in the process banking elsewhere(Smaller Bank that value their customers) and notifying the US regulators of their inability to provide customers with account information pursuant to their charter.
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October 2020 by Ted Ireland
Took care of me and answered all my questions
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June 2020 by Allison L.
I would give them negative rating if I could. The worst bank ever. No one has the knowledge needed to do anything and will just shuffle you around for hours. Apparently records aren't kept either because I did some paperwork with them in person because it was required and when I call suddenly that paperwork was never done and the man on the phone decided he needed to transfer me back to the number I had came from and what he actually did was hang up on me. All i want to do is get my money OUT OF THERE and they've made the process take so long and have made me so frustrated. I never thought they were a great bank but JEEZ the first time I tried to do anything with them (REMOVE MY MONEY) it became a circus. Port Clinton, for whatever reason, is full of banks. Pick anyone else if you can. This bank, or at least this branch, is a joke.
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August 2017 by R Clow
Excellent associates
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May 2012 by Bob Case
Most awkward ATM ever. Just get out of your car.