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December 2023 by Mr. C
Great service, and sales. They charged under MSRP for my 2022 bronco and the extended warranty! The fairest around for price!
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November 2023 by Erin Robinson
Awesome job and very helpful. They don't try to sell you on anything you don't need done. They're very trustworthyand friendly. Ask for Craig
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October 2023 by Austin Strauss
Jeff outright refuses to do his job. Maybe it's time for a new one. Hate to say it, but one bad employee can ruin a good company. Will not consider this location for any of my future needs. I will most definitely drive further just to avoid PCF and Jeff.
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September 2023 by Draco Belltron
Always go here for my yearly or twice. Yearly. Fix ups for my car.
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July 2023 by Frank Smith
Great experience, friendly, courteous and great mechanic.
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April 2023 by Keylen
Rude staff, didn’t even try to help, took my business elsewhere I recommend everybody else do the same.
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September 2022 by Kong “SoloJoKon” Vang
This place is horrible. DONT BUY From them JEFF refuse to help me and he also lied to me about not able to get to me about a truck. I called and ask about a truck and already on phone he didn't want to help! told me to convers on email but refuse to answer my emails. I called and JEFF told me one of his guys called in sick and he has to work in service.......I was patient enough but IF YOU DONT LIKE YOUR JOB go find another one. its true what other customers say THEY SELL TO WHO THEY WANT TO
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July 2022 by Larry P
Small dealership. Almost felt as if you were in an owner operated used car dealer. Only had a question and they were unable to even answer it.
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June 2022 by Hal H.
One star rating is being way too kind to them. From seeing a used car for sale on their website, we drove from Michigan to take a look at it. Their website states "Each model for sale in our pre-owned inventory has been thoroughly vetted by the expert technicians in our Ford service center". Doug, the salesperson said to take it for a drive. So we did. The brakes were very bad, never grabbed and we rolled to a stop. So much for their cars being "thoroughly vetted by the expert technicians". When we told Doug about that, he said that they'd fix them, at their cost, and let us know when it was ready. We made arrangements to drive back to pick it up when it was fixed. But they never called back. Oh, and when we took the car for a test drive, the fuel gauge was under "empty" so we couldn't even really drive it. After not hearing back from them about when the car would be ready, I called and told the receptionist what I was calling about. She said that everyone was out to lunch and to call back. When I did call back, she said that she didn't think that anyone was there to talk with me, but that she'd check. Before she muted herself I heard her say to someone "Are you ..". Sounds like she'd been told not to connect the call. Jeff, another salesperson, did finally pick up and said that he knew nothing about it, even though Doug had taken my name and number, and said that he'd fill in the other salesperson, Jeff, when he returned back yesterday. Jeff said that he'd look into it and call me back. Jeff called back and I had a nice conversation with him, but he said that the car had been sold. Again, a one-star rating is way too kind for this complete lack of customer service.
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May 2022 by SoLoJoKon
This place is horrible. DONT BUY From them JEFF refuse to help me and he also lied to me about not able to get to me about a truck. I called and ask about a truck and already on phone he didn't want to help! told me to convers on email but refuse to answer my emails. I called and JEFF told me one of his guys called in sick and he has to work in service.......I was patient enough but IF YOU DONT LIKE YOUR JOB go find another one. its true what other customers say THEY SELL TO WHO THEY WANT TO
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May 2022 by Michael L.
I brought my 2001 Ford F-350 dually in. I had someone recently rebuild my transmission while traveling in Nashville. The rebuild lasted 2000 miles. I brought the vehicle to Doug Frank and his team installed a transmission in my 7.3 diesel powered dually. The did what they said they would do, when they said they would do it In a time when replacement parts a difficult to come by I was very happy with Port Clinton Ford !! Mike Larcey
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December 2021 by Al Kauf
Didn't have the truck I wanted
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July 2021 by Dave Irick
I did buy my 2013 F150 from Jeff .He even took my truck to be checked over by Lakeland Auto.My family has done business with the Frank family for 65 yrs.We trust them 100%
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June 2021 by Thomas Kutz
Nice dealership, good service dept
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May 2021 by Trisha Norton
I am so happy with my experience here! I was treated so wonderful by Doug and Karen! They gave me a great deal and I definitely will be recommending Port Clinton Ford to my friends and family!! I love my new First Edition Bronco!!! After trying to buy one at two other Ford dealers and having them sold from under me Doug promised me this one was mine!! It was sitting by the door when I pulled in the the dealership waiting for me!!
