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November 2025 by Alex Kolosiwsky
Great service and very personable. Nathan was super helpful
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October 2025 by jpbrough2
Very helpful in setting up my new phone.
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September 2025 by Moira Crabtree
Christy was extremely rude while telling (not explaining) their policy of allowing customers to walk away ( leave the store) in the middle of being helped, then employees (in this case, Larissa) can start serving someone else. According to Christy, this is done so they can “service more people.”
However, when the original customer returns, Larissa immediately resumes helping them without saying anything to the current customer—in this case, me—leaving me sitting there confused about what was happening.
When I said I was leaving because of how poorly I was treated, Christy responded, “GOOD, have fun!”
If this is how the store is being managed, it’s completely unacceptable. This is not how you treat paying customers—the very reason you have a job in the first place.
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September 2025 by Briar Rohrer
Helped me with everything I needed and just very helpful all around
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August 2025 by Jon Boggs
Friendly, helpful staff.
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July 2025 by Do dirt
Make sure I was taken care of. It didn’t take that long although sometimes it might.
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July 2025 by Bob Kreutzfeld
Dave was awesome helped me upgrade my phones for me and my family!!! 5 stars go see Dave
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July 2025 by Dawn Voland
Needs more workers great service guy was super but wait just to get lens cover was 40 minutes
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June 2025 by Mary Rose
Nathan was extremely helpful getting my new phone switched. Thank you so much
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May 2025 by Dianne Dietrich
Port Clinton, Ohio Store. Amberilrigh is very knowledgeable. She was very helpful when we purchased 2 new phones. She is an asset for Verizon.
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October 2024 by terry witter
Outstanding
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October 2024 by pauline bustos
The victra in port Clinton in which the manager Diamonte said he would help discontinue the business account just says I promise to call you back. The manger Natasha is just as bad. They say they will return calls and they do NOT. Very convincing to want to try the business plan but are not helpful in trying to cancel it. If I could change carriers I would buy because I purchased a new pixel phone it will probably be a nightmare. Which I'm dealing with.
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September 2024 by Allen Miller
Someone new Everytime you come in or being trained. No one knows what they are doing. Waited for 45 minutes for someone to come in and completely cut the line because she knew the lady working. No "hi or Hello" when you come in. Everyone that works here acts like they have a gun to their head and forced to work here. Wait times are insane and instead of trying to fix the problem they shove "new specials and deals" down your throat to stick you with more fees and payments. looking at the other reviews it seems to be a common accurance with a basic response to talk to corporate so they can jerk you around over there.
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August 2024 by M F
The staff here are incredibly rude. When I came here with my mother, no one acknowledged us, or spoke to us. One employee was helping a customer while the other was doing something on their phone. We had to wait 15 minutes before we could be acknowledged only to find out they couldn’t do anything for us and we’d have to go to the Verizon store in Sandusky. I don’t recommend giving them your business.
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August 2024 by Karen Leow
Nathan was very helpful & explained info very clearly
