-
February 2024 by Halloween Carver
My first experience renting a car. I did my reservation online about 4 days prior to my departure date. I called the following day after making my reservation to confirm and asked how it all worked. I spoke with Garrison and he explained it all to me. The morning of my departure my husband and I went in and met Abraham, David Robinson and Alyssa. They are top tier on professionalism, kindness and willingness to help make it as stress free as possible! I will be happy to do business with them in the future and I will definitely be recommending them to my family and friends. It was a great experience and the vehicle was squeaky clean and ran great.
-
February 2024 by Aaron Crank
I work on the road traveling throughout the country and regularly pick up vehicles from the Portsmouth location. Vehicles are always in great condition and the employees are very helpful and friendly. Have had nothing but good experiences with this location and will continue to use them in the future!
-
February 2024 by Sandra Phipps
Friendly, helpful staff. Auto was ready and clean when needed. Will use them again
-
January 2024 by Leila Tate
I needed a rental car longer than expected. They worked with me making it as easy as possible. I couldn't have asked for better mire caring service.
-
December 2023 by Greg Hall
Friendly,fast service ???
-
November 2023 by Ruth Bradley
I made a reservation to pick up a vehicle on 10/19/23. I was making a trip to NC. At 8:17 one of the employees called to let me know that they did not have a vehicle to put me in but I could check back later. I waited about an hour because we were supposed to leave at 10:30. I had a neighbor take me there. The gentleman was nice enough but there was no vehicle's to rent to me. He said they had called Huntington, Chillicothe, every body shop? and there were no cars to be had. But I could check back later. So I waited until noon and called again. He said there wouldn't be a vehicle available, I could check back Friday to see if one was returned, but he couldn't promise me anything. He said it had been a very stressful day on them, so I am assuming I wasn't the only person who was unable to rent a vehicle that had been reserved. I understand that things happen, I just want people to be aware that you might have to cancel your trip or make other arrangements if your counting on having a reservation. I do have to add that I have used them previously and had never had any issues, so for this to happen really took me by surprise and left me scrambling for other alternatives.
-
September 2023 by Jennifer Wolford
They were supposed to meet us at the shop with the rental, they were a no show. Had requested an awd suv well they don't have any. Everything they have needs oil changed. Portsmouth, Ohio Enterprise rent a car is a joke. Go somewhere else. Run this place sucks.
-
September 2023 by Kristi Lewis
Friendly helpful employees.Great pricing. Drove an hour just to rent from Portsmouth enterprise. Will return again
-
May 2023 by David Shumate
These People are the very best car rental agency in the tri-state area, hands down. I won't mention the name of Our other car rental agency here in Portsmouth. They are not even a close second. They are only second because there is no third to compete with. lol Dave is the Man at the Helm, and He runs a tight ship. Friendly, Professional, and knowledgeable. We will be back.
-
May 2023 by Tom Kayser
Great team to work with at the Portsmouth Ohio location.
-
May 2023 by Gregory Leeth
Had a great experience with them really enjoyed the rental go check these guys out if you need to rent a car. Very helpfull
-
November 2022 by Jennifer Lightle
Supe friendly service from the beginning. Had my rental for almost a month an Ian was super awesome about working with us on the payment. Which we was super grateful for. Highly recommend going through them.
-
November 2022 by Sarah Wiegers
Reserved a week in advance & got a phone call the day of saying nothing was available.
-
October 2022 by B B
Supreme customer service!! Derek was an amazing guy who helped us pick out all the features we wanted for our travels. He made sure that we understood everything to that came with our package and took note of any prior damages on the car so we wouldn't get charged for them. Highly recommend Enterprise to anyone that needs to rent a vehicle. Hands down the best place to rent a vehicle!! Just be careful and pay attention to the exact time you have to return the vehicle because you will get charged if you are late!!
-
September 2022 by Benjamin Babineau
Supreme customer service!! Derek was an amazing guy who helped us pick out all the features we wanted for our travels. He made sure that we understood everything to that came with our package and took note of any prior damages on the car so we wouldn't get charged for them. Highly recommend Enterprise to anyone that needs to rent a vehicle. Hands down the best place to rent a vehicle!! Just be careful and pay attention to the exact time you have to return the vehicle because you will get charged if you are late!!
