The Spectrum Store in Portsmouth provides Internet, Mobile, and Cable TV services. Customers can shop for new products, upgrade services, pick up or return equipment, and pay their bill. Reviews consistently note that Spectrum treats customers with respect and is always more than helpful with all needs. Staff are described as friendly, knowledgeable, and cheerful, making customers feel appreciated. Employees go above and beyond to explain everything, with customer satisfaction as a top priority. Representatives solve problems and answer questions effectively. Multiple reviews definitely recommend Spectrum for all home internet, TV, and mobile needs, stating the experience could not have been better.
This place needs to get their act together. The stories I could tell…
October 2023
Had a spectrum router for 4 years went bad took it back down and they replaced it no problem but it had Less ports than the old. Of course it was the weekend so I had to wait till Monday. Went down to the local office told her my problem. I needed another port and all she could say was sorry.
July 2023
Karen is an excellent employee. Usually companies only hear negative issues. Karen was friendly, knowledge and went above and beyond to explain everything and you could tell customer satisfaction was her top priority. Employees like that are hard to find.
