Victra, the local Verizon Authorized Retailer in Portsmouth, OH, aims to provide the best experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Many customers highlight the exceptional service provided by a store consultant named Hannah, who is noted for her knowledge, honesty, and willingness to help. Reviews praise her for going above and beyond to assist customers, making their experiences enjoyable and stress-free. While some customers had previous negative experiences with other staff members, Hannah has consistently received high praise, with some even suggesting she deserves more than five stars for her outstanding support. Overall, Victra is committed to connecting technology to life in a trustworthy and enjoyable manner.
Changing to a new phone I had problems with my Sims card. Hannah from the Portsmouth. Ohio store helped me get everything setup in minutes! She is amazing and very good with customers! Ask for her!!!
January 2024
Hannah was so knowledgeable and honest and went above and beyond. I've had other workers here who were rude and just rushed me out the door. But from now on I'll just come to her!
December 2023
Hannah spent time fixing a problem caused by another store and was so patient and knew exactly what she was doing
