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June 2024 by Michael Slominski
Great place with great people. I just needed a couple of paper maps to help plan a future trip.
I was offered for them to map it all out for me and provide a trip folder
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June 2024 by Deepak Sudheendra, MD, MHCI, RPVI, FSIR (Dr. Sudi)
I've been a AAA member for over 30 years and have always found their membership benefits useful, especially road side assistance. However, until I moved to Powell, I had no idea they had their own service garages.
Yesterday, my car died in a parking lot and after jumping the battery, I took it to the AAA garage in Powell. I was met by the manager Matt who was very courteous, helpful, and prompt. He took my car in immediately and within 20 min told me that the battery and charging system were fine but he wanted to do a full battery charge for a couple hours. I live close by so I returned to pick up the car and also asked him to look at one of my tires since I thought it had a nail in it. When I returned the car was ready, battery charged, and tire fixed.
Overall, it was a great experience and I would highly recommend this service garage as I feel it's a hidden gem that most people don't think about.
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February 2024 by Sukruth Prasad
Listen, I don't normally review auto repair shops because almost every single one I've dealt with has broken my trust at some point. This is not the case for AAA, Matt and Jeff do a great job communicating and never sell anything that's not needed. There have been times when they could have done so but did not, which sets them apart from 99% of shops I've dealt with. However, if something actually needs done, they will do a good job and quote a fair price. Highly recommend!
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December 2023 by Fritz A.
I will recommend Jenni Poe for helping me with my TripTik routings to Biltmore Estate, Asheville, NC and Niagara Falls, Ontario, Canada. Jenni did a wonderful job getting my TripTiks done quickly without any mistakes. Thanks again for your help.
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December 2023 by Beth Reed
Jeff the Service Manager was great! On a very busy day he managed to squeeze me in when I was in a blind. He was my hero! Thanks Jeff.
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November 2023 by Andrew Cole
Super friendly staff, always gives me a very detailed report on my car even after routine maintenance. Highly recommended
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November 2023 by Andrew Barrett
Matt helped me out on my visit and did an amazing job! He was very personable and really cared for his customers! Great experience all around.Service: Tires
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October 2023 by D Doucette
AAA Car Care Plus in Powell always takes great of my car! They service your vehicle and show you what needs to be repaired or replaced without trying to deceive you. That is so nice! I have found AAA Care Care Plus in Powell to be honest, dependable and very nice to work with each time my car has been serviced there. They keep me informed of the progress when working on my vehicle and they explain the work they performed when my vehicle is ready to drive home.Most recently Matt and Zach did routine maintenance on my car. Matt showed me the black dirt on my engine air filter and he also showed me how my tires were aging in a very unhealthy way. Matt had Zach replace the engine air filter and Matt helped me find great tires that handle well in the rain and snow. Zach did a great job putting the new tires on the car after he balanced them and adjusted the alignment. These guys are quite the team and I really appreciate them! They go above and beyond in their customer service and care for your car! I highly recommend AAA Car Care Plus in Powell!Services: Air & cabin filter replacement
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October 2023 by Adam Sanford
Used this shop many times in last several years since moving to Powell. Matt and the team there are incredibly responsive and engaged. They put in a tremendous amount of effort to make sure they have diagnosed the problem correctly before starting work and do a great job of giving you all the options. The quality of the work is top notch.Services: Electrical repair
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September 2023 by Kristina Reitzel
Best customer service you will find anywhere! I will be a customer for life!
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August 2023 by Joe Vidrick
Matt, Jeff and John are fantastic! They have saved me a lot of money multiple times. I am so glad to have found a Auto garage I can trust. Their honesty is over the top. This is my go-to garage for all auto repairs and maintenance. Thank you guys! This is a place my family can go to and I trust they will be taken care of.Services: Transmission
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August 2023 by Sean Flynn
Matt and his team do an excellent job of explaining everything and keeping you informed during the maintenance process. They are extremely responsive, friendly, and have built our trust over a few repairs. I would recommend AAA Car Care Plus Powell to anyone and everyone!
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July 2023 by Judd Bowers
Free air
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July 2023 by Jim Abbott
The best Italian restaurant in Columbus!¡
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July 2023 by Jamie Sobers
Best staff and they will beat competitors prices.
