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June 2021 by Columbus P.
I'm from a very small town in Ohio so finding a trusting and reliable repair shop in Columbus seemed IMPOSSIBLE, every chain just tries to rip you off and overcharge for everything. Now I will never take my vehicle anywhere else but Chapin's!! Extremely fast service, got me in within the hour to look at my vehicle and it was the most PAIN-FREE car repair I've ever had. I literally cannot say enough good things about Andy and his business 10 out of 10!!
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August 2020 by Lisa D.
This is the kind of shop I grew up with in a Lake Erie side small town. Honest to a T. Have a Subaru Outback with a very troubled history and was prepared for a financial wallop when it started stalling out.As a new customer I got in the next day and diagnosis came 5 hours later. He called and explained things in plain English. Long story short, $43 later my daughters car was running like a top. Will be taking all my vehicles here!
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March 2020 by Denise H.
Wouldn't trust my car with anyone else! Chapin's is honest, professional and reasonable.
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April 2019 by Tony F.
Andy is the best. I recently bought a Toyota Tundra and the bearing went bad. Andy did the job right and at a great price. I could not recommend him enough. My friends that I have sent to him now owe me favors.
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December 2018 by Beth E.
My entire family has been coming to Chapin's since before I even had my first car. My dad always had my sister and I take our cars here from high school on, and now 20 years later, this is absolutely the only place we will go. Andy/Drew is one of the most honest and kind mechanics you will meet. He explains in detail what's going on, his prices are beyond amazing and he treats you with respect. Sometimes females are scared to get lowballed by mechanics, but his entire staff is always kind to everyone. I have no idea what I'll do if they ever leave! Also, a good friend of mine took his car to RJ wheels and they told him that it would be over $700 for the repair. I told him to get another bid on the work, and Chapin's charged $170. You want an honest mechanic? Head to Chapin's.
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November 2018 by John D.
The most affordable and honest mechanic in town! Been going to Andy Chapin for over 3 years and have had nothing but the best work and excellent service. The repairs are always prompt and he is the kind of guy that personally calls you every time. Great person and Mechanic, you wont find better!
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July 2017 by rowin moon
Ronnie is great! Very friendly and the best prices in the state! I checked everywhere and ended up coming back to him! His work is great as well :)