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January 2024 by Enrico Margaroli
The Powell branch is awesome. The people care. You feel it. From the teller to the branche manager. Great service. A community oriented branche. Proud to have them in our community.
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January 2024 by 2theCore Home Inspection
Working with Jutta was an absolute delight. Her expertise and profound knowledge left me in awe as she effortlessly addressed every single question I had.
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January 2024 by Vince Sclama
Great service at this location, I'm a long time client of this Bank. I can only recommend banking with this branch!
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July 2023 by Melissa Driesen
I just want to express how much I appreciate Michael at this location. Every time I need help with something, Michael knows how to help fast. He is also kind and professional. I always have the perfect experience with him. I highly recommend him to other customers. :)
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March 2023 by Reagan Caldwell
I had a horrible experience with this location.I received a phone call from the financial solutions manager indicating that I needed to call her back and provide her with more information for the account she had opened. I have never banked with First Commonwealth Bank so this was very alarming. Turns out she had opened an account without my knowledge or permission. When I went in asked how she was able to do this with out any of the required ID or my consent she said could because a long term client of the bank requested her to do so. When I asked to close the account she indicated that she could only do this for the individual who requested the account to be opened and not for me the named owner of the account. If you feel like becoming of victim of fraud by all means this is your bank but if you don’t want your identity compromised I suggest banking elsewhere.
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February 2023 by Reagan C.
I had a horrible experience with the Sawmill Parkway South location .I received a phone call from the financial solutions manager indicating that I needed to call her back and provide her with more information for the account she had opened. I have never banked with First Commonwealth Bank so this was very alarming. Turns out she had opened an account without my knowledge or permission. When I went in asked how she was able to do this with out any of the required ID or my consent she said could because a long term client of the bank requested her to do so. When I asked to close the account she indicated that she could only do this for the individual who requested the account to be opened and not for me the named owner of the account. If you feel like becoming of victim of fraud by all means this is your bank but if you don't want your identity compromised I suggest banking elsewhere.
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February 2023 by Mark Vaas
A wonderfully complete service bank branch with ahometown feeling. The management here is always willing to help with online banking issues if they occur and creative solutions for business needs. I’ve been using this as my primary bank for over five years. ~ Mark V
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February 2023 by Dave Ison
We have partnered with First Commonwealth Bank for decades. Jutta and her team of professionals are friendly and always prepared to assist with our banking needs.
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February 2023 by Jeffrey Covert
The manager of the bank, Jutta Reinhold, has been very helpful in guiding me through several financial decisions regarding my business.
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February 2023 by Traci
Jutta is very responsive and has great follow up.Thank you Jutta and team
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February 2023 by Josh Ployer
Great bank- love this branch!
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December 2022 by Cefcef Cefcef
WOW has customer service disappeared here!! Blaming issues on COVID is no longer an excuse!! This place is nothing more than a glorified ATM location. And, closing the branch mile north of here to help staffing... That is an absolute lie! This bank is done!!
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April 2022 by Vince S.
I have been a customer with this bank and branch for years, this team is and has been always super helpful and always go above and beyond the regular banking business!
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May 2020 by Dan Korthals
I’ve banked here for over 20 years and absolutely love this branch! Other branches are closer to my home, but I drive past them to come to this one. I’m always recommending this branch. They take care of my needs seamlessly and are very attentive. Always greeted with a smiling face!
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February 2020 by Isabelle S.
I have had a horrible experience with this bank. I am in the process of switching to Huntington Bank and I can already tell they are way more competent of a bank. I dislike everything about first commonwealth. I've been a customer for a few years now and it has been nothing but disappointment. I will not be returning here or recommending this bank to anyone I know and I would suggest that you do some some research about their policies before you sign up. I think you will find that there are many other banks in the Powell/Dublin area that won't give you so much anxiety over banking. The overdraft policy is awful, the monthly fees are awful, the app/website is a pain to use, and the locations are so far away from where I live. The only positive thing I can think of is that the workers here are nice but that's about it.
