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November 2023 by Brandon Herring
Great service and people.
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September 2023 by Joshua Jarvis
Very rude and unprofessional
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September 2023 by Rey I
Amazing service! Great people! Thank you!!!
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September 2023 by d c
perfect service！
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September 2023 by James Crawford
My tire had a leak from a hex key embedded in the tread. I took it to Goodyear in Powell because my neighbors highly recommended them. Tessa was able to have my tire repaired quickly and efficiently. I appreciated the rare good customer service that she provided and is extremely rare to find these days. Thanks again!!
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September 2023 by Ray Huffman
Had an oil changes there. The staff was very professional and the service was good. Was quoted $59 for oil change and tire rotation. When I picked up the car the price was more than quoted. They said the quote didn't include parts, disposal, etc. After I left this review, Goodyear manager contacted me and made it right. I am modifying this review because they made it right, which is all a customer can ask for. Thank you John - I will definitely be back and I will be sure to make sure the quote includes everything in the future.
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August 2023 by Linda R
I needed new tires and stopped in just to get a quote. The tires were a great price & I was able to get the work done that day. Tessa and the entire team were helpful & professional. I will definitely be back for oil changes & tire rotations. Thank you!
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July 2023 by Frank P.
I was on a driving trip to DC and blew a tire on a Sunday afternoon. The only tire repair center open was the Goodyear on Powell road. They were FANTASTIC!!!! I so appreciate them fixing my tire!! The manager was Tessa and she was MAGNIFICENT!! She handled everything so professionally. Her team knocked out my tire in record time and I was back on the road! I was so thankful that they were open. I hate to think about driving all the way to DC on a doughnut tire! The fix they did was on the INSIDE of the tire... not the regular drill and plug like in the old days. Very professional, friendly.... the shop was clean and inviting. Great place to get service or a whole new tire set!! Can't go wrong with TEssa and her crew!!
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July 2023 by Josh Treadway
We had a 6 inch bolt get lodged into our tire on the way to the Columbus zoo.Tess did a phenomenal job getting all squared away and back on the road safely and we still got to enjoy our time at the zoo! Bonus points for being open a Sunday when most places are closed. Definitely recommend!
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July 2023 by Larry Yang
Repaired my dually tires for free which were purchased and installed at same shop more than 18 months ago. The repair took less than 50 minutes and they had to remove and install the tires from my dually truck with a floor jack. It turned out to be a leaky valve stem and the patched it for me. I am very satisfied and appreciative given the labor performed at no cost to me. Goodyear definitely stands behind their tires! Quick turnaround also and I made to my work in time.
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July 2023 by Jill Vaske
My son and I stopped here to have his tire checked out. Tessa was amazingly helpful and knowledgable. She determined he did not have a puncture, and also verified his alignment was fine. We needed nothing! She spent 20-30 minutes with us for free. My son got peace of mind for his 2 hour drive home.We decided to order two new front tires since the tread was very low. I wouldn't think of shopping around with the kind, honest and expert Tessa offers.
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July 2023 by Sarah Nema
Such an honest and awesome team! Tessa and team were professional and transparent in diagnosing my car’s tire issue and providing recommendations. Bonus point for being so kind and accommodating of my dog :) 5/5 would recommend!!
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July 2023 by Trish Soulsby
Just had a valve stem go bad on my truck. I was on the road heading back to Fl. Had just cut loose with a hard rain and the gentleman at the front desk took me in right away, took care of me, with a smile, a thank you and have a great day. It was so much appreciated and it is hard to find service like this today. Much thanks to the staff. Five stars plus! Rick S.
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July 2023 by Abbi Ayers
Thank you so much to Tessa and Grayson and the whole team for helping me! I came in the Sunday before Memorial Day in tears and having a panic attack. Y'all helped me so much and communicated and were so awesome assuring me that my car was good to go after another place put new tires on my car but my car was shaking real bad. I will definitely come back to this location for my car's needs!
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June 2023 by Katie L.
I booked a same-day appointment online and went in at my scheduled time to get a slow leak looked at. The service manager told me I shouldn't have used their online booking system because it doesn't connect well into their system in the store and they really didn't have time for me but would squeeze me in because I was there. He told me to leave my car there and they would call me at the end of the day when they got a chance to look at it. At the end of the day they called me and said there was no issue with my tire. They couldn't find a place where it was leaking at all. I told him this has been an ongoing issue for a few months where I have to put air in the tire every couple of weeks and he said "if I can't see a problem, I can't fix it." When I got to the location to pick up my car, I noticed it was parked in the same spot, in the same crooked way I had backed it in. I started to believe they never even looked at the car. A few weeks later, today, my light came back on, so I took it to a competitor, NTB. They instantly found a leak in the tire and repaired it for me. They also told me there is no way my tire was looked at before because the leak was very obvious. Very annoyed to get this kind of service from Goodyear especially because it is so close to my house. I will definitely go out of my way to go to a different company in the future after this experience.
