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October 2023 by Joe McGee
Great experience, very helpful! Able to do a balance transfer easily for a credit card. Highly recommend!
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April 2023 by Ralph W.
Walter Mollette is the rudest person I have ever dealt with. He does not represent Kemba in a positive way. Is this how you treat your customers? I would never do business with Kemba again nor would I recommend it to my worst enemy. 1 star is far too generous.
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August 2022 by Brandi Rohr
I have never made the steps to buy a house and I called to get advice on what steps I should take first and the woman I spoke to was SO rude and her answer was do your research. I was calling you guys because I didn’t know what to even research I wanted to talk to you guys and see where I stand from the beginning and make an appointment to talk to someone and see what I’m even accepted for and the woman I spoke to was EXTREMELY RUDE and did no help so thanks for a terrible first experience. Absolutely no help at all
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August 2022 by Karen Wedinger
I cannot say enough good things about Kemba. Their staff is the best ever and their rates are way better than Chase.
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June 2022 by T Phuscular Brown
The customer service representative was great
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March 2022 by S Miller
The phone attempt to call you or any part of Kemba is terrible!!!
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October 2021 by Bill G.
They say "a better way to bank". Try getting someone "live" at the local branch. They'll tell you to hold .... Then transfer you to the call center. Ask the call center to transfer you you back to the branch, you'll get "no problem" .... But you'll end up with another call center person. It's simply NOT A BETTER WAY TO BANK. It's a group of poorly trained people at a small local bank. RUN. FAST. POOR POOR CHOICE.
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October 2021 by Ryan Duffy
do not bank with kemba
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July 2021 by Wdub Tang
I’ve been with Kemba Credit Union for 33 years and I can’t see myself anywhere else.
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June 2021 by Dillen Collins
Credit unuon Philosophy is people helping people. I visited the credit union and they didnt have the time for me people helping people. Ibwas definitely not a person who was helped. Got an account at bridge cu.. Thanks for nothing.. I was 200% dissatisfied
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December 2020 by Bob Kackley
Great staff. And very helpful.Thank you KEMBA
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March 2020 by Mig Aldamen
Bad customer service
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July 2019 by Tom Foos
The bank staff at this Kemba location are always so helpful, nice and professional.
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June 2019 by OUT N' ABOUT
Nice bank. The ATM drive thru is sort of tight for larger vehicles.
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February 2019 by Steve Swartzmiller
I've been to many conventional banks and credit unions alike. Kemba's Powell staff are outstanding. They are always professional and very helpful with all of my questions. Most importantly, they treat you like family. Amanda always greets you by name!
