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October 2023 by Chris Frederick
This is a good pharmacy, even more so when you consider other local chains being really bad. Staff always on it, Rx always ready when they say, nice to customers.
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August 2023 by Travis Zigler
They don't open at 8... I sat here for 10 minutes watching them talk to each other behind their closed sign.I had to come back later, but I will be moving my prescriptions and groceries elsewhere
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March 2023 by Macie S.
Came in here to pick up some groceries for the week.Staff: The staff were super friendly and polite as they always are.Prices: $-$$ Prices vary depending on what your buying that day but everything is priced fairly. You definitely get good quality food here for a very good price.Overall Experience: My overall experience here was good I will definitely be returning to shop here.Rating: 10/10Recommendation: I definitely recommend coming here to shoo if your in the area.Family Friendly: YesStroller/Wheelchair Friendly: Yes
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July 2022 by Michelle D.
Honestly the worst grocery store in Powell. They are always out of stock, self check out is never less than 10 people deep, every time I've ordered pick up, it's wrong. I always allow any substitutions but they'll claim there's no ham in the store. Or no cheese in the store. When I called to request substitutions, I was told 'if we have time'.
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November 2021 by Anthony Castore
Seriously slow!!!! 30 min (translation 45min) I understand pharmacies get busy but, don’t quote a time you can’t deliver on and perhaps have a more efficient system in place for processing, filling. As it turned out my Rx was already filled but nobody had the courtesy to lmk and they didn’t have the intelligence to have a line for pickups ?♂️FAIL
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October 2021 by Jason K.
Only one person was supervising the whole front end for help me selfie lanes were open to or shut down with the black plastic boxes over them there were no other cashiers in the store the line went all the way down the aisle to the dairy department hire some teenagers
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October 2021 by Nicole V.
DO NOT ORDER GROCERIES HERE unless you want your time wasted. I placed an online order, earliest pickup was 7pm. I left at 6:45 and said in the app that I was on my way. At 7, when I arrived, I checked in on the app and by calling. At 7:20, our groceries still hadn't shown up. I went inside and asked "Rob", who I assume was the weekend manager, if there was an issue. He informed me that the person who was supposed to bring the groceries out had called in sick and they'd called everyone to tell them to come pickup by 5pm. I told him I hadn't received any call. He told me that an associate wrote down that they left me a voicemail. I showed him my phone log and said I hadn't received a phone call or voicemail. He said I must have another number because they left me a voicemail. He would not bring me my groceries and would not let me retrieve them or cancel my order. He said I would just have to come back in the morning. I understand that things happen and people call in sick. I don't appreciate someone being lazy at work and lying because they didn't want to call and I definitely don't appreciate Rob's snarky and unhelpful attitude. I was home all day and easily could have come by 5 to get the order. But now I'm stuck at 8PM with no food and have to shell out even more money to get something because my $200 grocery order wasn't ready as Kroger said it would be. Waste of time and money.
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October 2021 by Lori H.
At Gas Station, Dianna at #898 at 8:27 PM. She played the game with me. It's not worked twice then worked so I put gas in my car so it's canceled. This makes me angry. I don't like play game. Never! I work for Uber Eats. I never play game with my customers. Time for her GO. I will never go that place ever again. I hate play game. I know my balance. I'm student of ATA Black Belt Academy. I'm going warn them not go that this place. Her name is Dianna. Time for her be gone. Thanks. Sorry I was very temper because I hate play the game. I'm just customer.
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October 2021 by Julie Braun
Always so helpful
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September 2021 by Timothy A.
One of their newer pharmacists left me a voice-mail stating that my health insurance company had reached out to them concerned about a billing issue, it was very important that I returned his call. Confused, I called back. I heard the pharmacist tell the pharmacy tech, "Put him on hold, I'll deal with him in a moment!" Um, WTF?! Who does he think he's speaking to? So this A-hole gets on the phone and puts on this incredibly obnoxious authoritative voice and asks me if I've gotten my vaccine yet. Which I have, but it's really none of his business. He tried to tell me that my insurance company had called them asking them if I'd been vaccinated. That was in August, I've since spoken to my insurance company who assured me that not only did they not call said pharmacy, but to do so would be illegal and against HIPAA. This is not the first time I've had privacy issues with this pharmacy. From pharmacy techs asking about my surgical procedures, to one of the pharmacists inquiring about my prescribed pain medication. These pple seem to think they'll medical authorities, rather than the minimum wage pill-counters they are! Let my doctors worry about treating me medically, you stick to running your cash register and minding your own business!
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August 2021 by Eileen D.
This is without a doubt one of the worst locations for customer service. Their Pharmacy is OK on the few occasions I've had to use it although they take a long time to full a script. Today a cashier relieved another one and presented herself with wet hair as though she just stepped out of the shower...it was disgusting and the whole time she's checking me out she's talking to a co-worker who appeared to be a superior to her from the conversation. I was standing ready to give her cash while she was staring at the monitor and then realized I wanted to pay in cash. Mind you no words were spoken to me at all until she asked if I wanted to round up (keep the change). She had difficulty counting my change back and I shot out of there with a note to self only to go back there in the event of an emergency the next time.
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July 2021 by Chris C.
This location continues to go downhill. On Sunday, probably the busiest day of the week, they consistently have two checkout lanes open, and maybe one bagger. Meanwhile, multiple click list carts block the aisles. Multiple items are out of stock. I guess I'm a glutton for punishment for continuing to shop here.
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June 2021 by Michelle O.
Pharmacy never contacted my provider to clarify my scripts so I couldn't pickup. Out of watermelon, corn, and zucchini. No light olive oil at all. No bagger and very slow cashier. Only two also during the busy after work 5-6 time frame.
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May 2021 by Brendan Meyer
Had medication stolen from my prescription by one of the pharmacists. Was told a manager would call me regarding the matter but never did.. Everyone please count your medications to make sure that there is nothing missing if you get yours from here. Called back and call was ignored. Was promised a manager would contact me. But apparently that wasn’t possible. Apparently pharmacists taking medication from those who need it is okay to these people.
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January 2021 by Gary Coffield
They have always been great to work with and never rude. Long time client they do a great job!