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April 2024 by garnet wahlund
Good storage, reasonable pricing, clean and nice people.
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April 2024 by Stewart R
I’ve been a customer for a couple of years and every time I’ve needed help out with one of our units RJ has been amazing. RJ has gone out of his way to always give great customer service and fix any problems that have come up!!
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April 2024 by Robert Hamilton
We recently rented a spot from this facility and RJ was absolutely fantastic to work with. From start to finish RJ was informative, patient, and supplied us with everything we needed to know about renting a spot at this facility. He showed us around, made sure our codes worked, etc. Highly recommend RJ.
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March 2024 by Jeanie Schlabach
RJ is the best! Always nice and helpful. This location is always clean and well maintained.
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February 2024 by Mark Miller
Great location and easy to move-in. RJ was very helpful.
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February 2024 by Dub Buddy
RJ was amazing.Best customer service around !Great facility and pricing.Easy in and out location.
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January 2024 by MJ Wolfe
Nice site, secure location. RJ is the best!
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November 2023 by Sherri P.
What a great experience! Signing up on line could not have been easier. The site manager, RJ, was super helpful even before the process. He answered all my questions and concerns. Now to move in. I highly recommend Public Storage in Powell, Ohio. You won't be disappointed.
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November 2023 by Dustin R.
I love it especially opening the gate with my phone I work crazy hours so I wish it was 24/7 but most close at 9 so they got everyone beat by an hr it's always clean and I like how it looks like apartments or duplexes idk it's incognito I don't live right next to it but if I did I would definitely give them praise on hiding it so well u could imagine looking at a storage place everyday and they killed it because it just looks like a neighborhood from the outside.
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June 2023 by Mary H
Well here we go - My experiences with especially this locale has been Absolutely amazing,! Both the Stand in Mgr Melissa (she's currently in another state) and the Awesome New one RJ are Simply Phenomenal! Their customer service skills are Not only Very Very Attentive, but kind, thoughtful as well as thorough -- They are trulya wonderful addition & representation of the quality that this company's services provides.
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June 2023 by Mark Hess
The manager of this site, RJ, is great. But the company's policies and empathy for customers is terrible. Initially the storage unit seemed fine when I inspected it. However upon using the unit I had problems. The storage unit's floor slab is elevated 3" above the outside pavement. As a result every time I move my boat in or out, I need help getting over high lipped edge at the entrance into the unit. After trying to work around this problem and damaging my boat in the process, I finally notified SImply Self Storage that the unit was not acceptable and requested to be transferred to a unit with a properly constructed entrance. Simpy Self Storage response was that I would need to pay a transfer fee and accepting a new 13% higher rental rate.
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June 2023 by Betsey Zych
Easy! RJ did an excellent job. With his help I got in quickly. He is such a nice guy!
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April 2023 by Jenny Gibson
Beautiful, secure property hidden in plain site of the surrounding neighborhood in Powell. Gate hours until 10 p.m. 7 days a week, later than its competitors. Five day grace period to pay rent. Although rent is due on the 1st, you have until the 5th before a late fee is assessed on the 6th. No contracts, just month to month.
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March 2023 by Keegan Barker (BPM LLC.)
Had a great experience with Steven! Was in and out quickly and had good communication throughout the whole process.
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January 2023 by Jennifer P.
The employee Jenny who works here his highly unprofessional. She is evasive, lies, harasses, and threatens and then refuses to allow you to speak to anyone else. We no longer feel safe utilizing the facilities. I would highly recommend another facility so you don't suffer the abuse at her hand.
