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December 2023 by Henry Y.
I want to give a big shoutout to the Target Team at Powell, OH! Despite it being Christmas Eve at 6 PM, everyone maintained their professionalism and friendliness. Kudos to the Management Team for their great leadership. Thank you all so much, your dedication is truly appreciated!
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April 2023 by Hailey M.
Terrible experience! worker accused me of lying about having jewelry in my hand and refused to let me in the dressing room, and called the manager as I was walking away. They were extremely rude and physically pushed me. This was the target in Powell, Ohio.
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March 2022 by Sarah D.
Terrible customer service. Needed to exchange threshold curtain rod for next size up. My fiancé bought it for me and got wrong size. Didn't have receipt bc it was a gift. Their system was down to do no receipt returns AND would not do an exchange for the exact same item. WHAT ON EARTH
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January 2022 by Nadira Y.
I usually head further out from home to the Sawmill Target, because they usually have more stock at this store compared to the Polaris and Powell locations. There are more choices from the grocery/frozen food section as well. Over the past years, it has been harder to find someone on the sales floor though for help and questions. If you make a registry, specifically baby registry at Target, I suggest you order the free baby kit online, because none of the locations have had them in-store for months. I want to give a separate shout out to the optical department here. Robin always goes out of her way to help and she is very thorough on how to get the best deal from your insurance and Target for your glasses. I have found the exact pair of Coach glasses here for nearly $100 less than LensCrafters. Definitely, it's worth it to come by here and see the choices of frames.
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December 2021 by Mark K.
I guess we've never been to this one before. Definitely out of the way for my normal travels, but really only 5 minutes from 270 and their website said they had something we wanted for the holidays. Of course I got there and it was nowhere to be found, but I got a decent replacement, and a few snacks for work. Super friendly checkout, not busy at all at 2 in the afternoon. The area gets to be nuts on the weekend, but traffic was okay on a weekday. Very pleasant experience, even if they didn't have quite what I wanted.
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December 2020 by Mackenzie J.
This is a great target! It has has an added bonus compared to other locations- food! I've never had a bad experience here. It's always clean and the staff have always been friendly toward me. Plenty of staff are around to help out or answer questions. Just like any big store, they could always use some more registers open, but that's expected. The cashiers always greet me with a smile and engage in conversation. Thanks! I'll be back soon, of course!
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November 2020 by Ellen M.
Generally pretty clean and well stocked. I never have trouble finding anything except today when I stopped in for paper towels and toilet paper. Guess the hoarders eat me to it!
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October 2020 by Ruth A.
Hate that staff isn't wearing masks properly. The blonde employee that greeted me and my husband at the door wasn't, and I guess she was cleaning the carts but wore her mask well below her nose. Don't understand the purpose of her wiping it down if she's going to breath on it anyway. Lots of the workers in the grocery section also wore their masks under their nose. Not sure recommend this store to friends that need to shop in person. Other workers were friendly and respected the guidelines and were helpful, but there were too many people not wearing them.
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October 2019 by Liberty L.
This was a nice Target. Staff was friendly and the selection was good as well. Plenty of parking and room to browse. Convenient location.
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August 2019 by David M.
my mother stopped in today to make a return. after the chip in her red card didn't work, she realized she could use the app on her phone. unfortunately, she had left her phone in her car. after telling the cashier this and offering to go get her phone, he just said to her, "make it quick." as if that weren't rude enough, my mother is in a giant boot recovering from foot surgery, and he had the nerve to tell her to "make it quick." this target has NEVER been near A+ customer service, but this was just appalling to me. thankfully, she was able to successful complete her return (after the rude gentleman got tired of waiting and decided to take his break, another young employee helped her). just disgraceful.
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July 2019 by N C.
I am standing in a long line. I have been here over 10 minutes. They need more open lanes. Person behind me left instead of waiting.
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May 2019 by Joe E.
Disappointing. Clean and tidy inside. Good size store. Has a little of everything. Was in the store for about an hour shopping. Never once had an employee offer check to see if I wanted assistance or if there was something they could do to help. Pretty big holiday weekend and sale coming up this weekend. Yet, shelves were lacking in the men's department. I saw items I would have liked to have purchased, but available sizes were sporadic. Seems to be typical whenever I shop here. Their stock is consistently not dependable. Saw a display item, but it was the only item of that color. Think I only saw a couple other items of that product style. Saw another shirt I liked, but they only had a few small and mediums. Saw another workout shirt, but they only had small and XXL. I walked around the men's section for about 20 minutes browsing the merchandise. Three staff members were folding clothes but mainly chit chatting among themselves. Their conversation was quite pessimistic openly discussing their loss of faith in humanity, particularly because of their experience with customer service!!! Hello! Customer here trying to find a product to purchase that helps keep you employed! I was also looking for a replacement band for my Fitbit. Nobody around in the tech / entertainment area to point me in the right direction or answer questions. My only interaction with a Target staff was at the check-out. It was fairly transactional. I came out of there with three items ... a People's magazine, one workout shirt and a Fitbit band ... over $60 ... yikes!
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September 2018 by Amanda S.
This used to be my favorite Target to frequent when I lived in the area! It was brand new, clean, quiet, and always well stocked. I moved out of the area about two years ago and just visited again and couldn't believe how different the store seemed. The items were in disarray and the floors were filthy. None of the employees seemed to care and were busy chatting with each other. I couldn't believe that a relatively new store looked older and dirtier than the other ones I have been going to.
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June 2018 by Jonathan M.
Worst target I've been to. Everything is disorganized and when I went to grab a coffee it turns out everyone who works there is on break at the same time.
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March 2018 by Ashley G.
Customer service here is pretty laid back but when you inquire they resolve and help. Store isn't always stocked appropriately. So a lot of times items aren't available. Store is decently clean. But staff is helpful, nice and warm.
