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February 2024 by Jessica Russell
Employee was super rude when I asked for help with checking out because an item didn’t have a barcode and then told me she couldn’t sell the item- basically implied I was stupid for thinking I could buy it even though there were multiple of that item in the aisle…
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February 2024 by Julie Falvo
I use Target drive up Service at least once a week. It saves me so much time and I’m often so tired at the end of a workday. Truly a very very customer oriented service. That is much appreciated.
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January 2024 by Sharron B.
I am so disappointed in this target. My kids love target and always hang out there with their friends. But with what happened tonight I don't know if I will ever let them go there again. Yesterday I let my kids go with their friends and after an hour they got kicked out!!!!! My daughter choked on her Starbucks drink that they sell IN THE TARGET!! One of the workers came over and yelled at her. They obviously cleaned up the drink and went back to shopping. While they were minding there business another associate came up to them and told them they needed to leave they were looking through there cart to figure out what they wanted to buy, but he yelled at them and told them they needed to get out . They followed what he said and ended up needing to walk to Taco Bell because there was no one available to pick them up till 8:00!!!! On another note they never have anything in stock and I'm tired of it.
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December 2023 by Henry Y.
I want to give a big shoutout to the Target Team at Powell, OH! Despite it being Christmas Eve at 6 PM, everyone maintained their professionalism and friendliness. Kudos to the Management Team for their great leadership. Thank you all so much, your dedication is truly appreciated!
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December 2023 by Cara W
I ordered an item online paid for it and was scheduled to pick it up the next day it came with a promotion for a $75 gift card with the purchase. I got an email that said it was out of stock. I could choose to have it shipped or pick it up, but when I went online my only option was to cancel it because it was out of stock. I talked to 3 customer service agents, 3rd one said I could pick it up at Broad street Target. Got an email that they were preparing it. Then another email saying it was canceled. That one was supposed to come with a $75 gift card. I had to reorder again and the same item was magically in stock close to my home but no gift card. The store was a mess. Long line for customer service. Stuff everywhere was either empty or out of place.
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December 2023 by vanessak69
This is the closest Target to my house, so I come here often but not as often as I could for reasons I'll get into.First, the positives: the store is clean and well-stocked and that's why the rating isn't lower. It's a Target. It's a bit pricey but not Macy's pricey. The parking lot is wonderfully humungous, luxurious really if you've been to the Sawmill Road location which is basically a Saw trap.Here is my issue with this Target: while I've had good or indifferently decent interactions there, the staff tends to mostly inhabit the unhappy range all the way from can't be bothered to surly to "I will stab you in the eye."I had a pick up order recently and the guy who brought it out was SO obviously pissed. I mean, I do get hating to go out. It was chilly. And I'd go inside, but I quit going inside because I've had to wait up to 15 minutes sometimes while (another) angry employee gathers my items from a seemingly infinite variety of locations. I mean, this store had improved. My last few pickup orders have been ready on time, I haven't had to cancel them when they weren't ready by the next day.This store also often seems understaffed. I will never go there again on a Saturday night to go grocery shopping.I know retail sucks. I've worked retail and people are animals. I just want to pick up my shampoo and wheat bread without feeling like I just made a drunken, profane toast at your sister's wedding.
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December 2023 by Jack Corcoran
Came on my day off to get a blu ray of the lighthouse because it said it was in stock for $5. I get there and there’s no blu ray, not to mention the lady that called on the store headset for someone in electronics and nobody came. Then I never saw the lady again and the “electronics” employee came over and “helped” without apologizing for the inconvenience. Hope this place goes out of business because it certainly seems like nobody wants to be there. Even when I try to call the store the phone will hang up on me after pressing the buttons to get to the guest service desk. Worst experience in any target by a country mile.
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November 2023 by bulba sour
My favorite Target by far. The staff is wonderful and I appreciate being able to come here for my tech needs. I can depend on stock being here on time. I wish some of the items were more affordable but nothing is affordable anymore, so it is what it is.
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November 2023 by Lauren Herold
Shawn rectified another employee’s mistake that was critical for my family. I am very thankful for his kindness and generosity. I would give him 10 stars if I could, this man deserves a serious raise! Thank you again shawn!!!
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November 2023 by Marissa
A good general store. Was clean & organized. Staff was help when I could find them. I was disappointed with the lack of options / size of the grocery department.
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October 2023 by Joseph Reese
Everything is pretty much the same as all targets. Just some times flipped depending on what side the entrance is at but still easy to know where everything is at. I got there early for an online pickup and didn't know where to go, asked an employee and they were very friendly and let me know where to go once I got the email. Only thing was I was looking around the store for a loofah type thing in a stick but didn't see any. Don't know if they were out or just don't carry any
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October 2023 by T Mi'Chell
Friendly and helpful checkout staff. 1st location to shop at with all checkout lanes to be ALL self-checkout only. Had a s3lection of products that are not typical available in the inner city locations.
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September 2023 by Jaimi Lauer
Target is our go to for quick trips for snacks, accessories and toys/art supplies! Always clean locations and helpful employees
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September 2023 by Kelsie Spencer
The Starbucks baristas don’t know what they’re doing and the “new” “self checkouts” are almost all closed or don’t work. I would rather drive an extra 20 minutes to go to the next nearest target than this one 9 times out of 10.
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July 2023 by Hussam Al Taie
I recently had an incredibly frustrating experience at Target that left me thoroughly disappointed with their customer service. I had placed an order online and went to pick it up at my local store, expecting a seamless process. Unfortunately, what followed was a series of mishaps and encounters with unprofessional staff that left me questioning Target's commitment to customer satisfaction.Upon arrival, I presented my order barcode to the customer service representative, who simply glanced at it and declared that my order was not available at that location. Instead of taking responsibility for the mistake, they directed me to another Target store on Sawmill Rd. Trusting their guidance, I made my way to the other store, only to be told once again that my order was not there. To my dismay, I was redirected back to the original store.At this point, frustrated and confused, I sought assistance from a supervisor named Aaron. However, rather than offering a genuine apology or attempting to rectify the situation, Aaron displayed an astonishing lack of professionalism. Instead of addressing the mistakes made by his staff, he shifted the blame onto me, claiming that I had failed to provide the order buyer's name, which was never requested in the first place.Engulfed in a heated argument with Aaron and another unhelpful staff member, I was shocked when he threatened to involve the police. Refusing to be intimidated, I stood my ground and demanded that they fulfill my paid order. It was only after an unnecessary confrontation that they finally relented and handed over my items.Throughout this ordeal, I couldn't help but feel that Target had completely neglected their duty to provide competent and courteous customer service. A simple and sincere apology, along with an acknowledgment of their mistake, could have easily resolved the situation. Instead, I was met with hostility and a complete disregard for customer satisfaction.Furthermore, my attempts to reach the store manager, Tommy, proved fruitless, as he was conveniently unavailable when requested. Frustrated by the lack of assistance at the store level, I have now resorted to reaching out to Target's corporate office via email, hoping that they will take my concerns more seriously.My experience with Target was marred by the unprofessional behavior of supervisor Aaron and the general disregard for customer satisfaction displayed by the staff involved. This incident could have been averted with a simple apology and a willingness to rectify the mistake. I expected better from Target, and I hope they take this feedback seriously to improve their customer service and avoid subjecting others to such unpleasant experiences in the future.