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“We came to twisted metal because they had good reviews and the auto repair shop that my husband worked at recommended them. My husband has a ram 2500 and hit a deer that went down the driver side from the front door to the bed, we called them and they got the process started the same day with our insurance. They ordered parts and we dropped the truck off, estimate repair completion was a month. For the month they had the truck we did not receive any updates and we did not bother them. We were in the area and we stopped by to see the truck and get an update on it, they were waiting for a new set of used doors because the ones they received wasn’t a good set, after a month and a half my husband called every week to get an update because we weren’t being updated about the truck. About a month an a half - two months they received the second set which also wasn’t a good set, they waited on the insurance to approve new oem doors and ordered those and the delivery date kept changing, we understand that the door issue was not their fault and they could not do anything about that!! My husband was still calling (we received one voicemail and one- two emails the whole three months they had the truck). About three months they call us and let us know the truck will be done and we went and picked it up. Upon looking at the truck we did notice a few things but wasn’t major, it was closing time by time we got there because we do live an hour away, once we got it back home, my husband looked over his truck and had a list of 15 things that was wrong with the truck that wasn’t like that before or due to the deer (they took before pictures for insurance, and we took after pictures). My husband is a mechanic and works on all of our vehicles so he does notice these types of things. I drove back the next day and spoke to John about the concerns and he was kind and understanding. We emailed over the list and pictures we took and once they got parts in and set an appointment with the tint people, we dropped the truck back off and they did fix almost everything. We do wish the communication was better and the tech was more careful with the none damaged parts but we are grateful they made it right and fixed what they could to make it look how it did before the deer hit it. We do understand that mistakes happen, and that everything is fixable but it was very disappointing in the moment. John was very kind, understanding, and patient with us through this process. This review isn’t a “don’t go here” type of review, just simply sharing our experience in hopes the communication and carelessness improves.”
Open 24 hours
320 London Road Ste D2, Delaware
Towing
“I would highly recommend Heavy Metal Towing. They are honest and reliable and really helped me out in a jam. Richard and Michael were both very kind and helpful throughout the process and I enjoyed my interactions with both of them.”
8AM - 6PM
5022 North High Street, Columbus
Towing
“Fine Line Auto Body did an exceptional job on my car. It badly needed a new paint job on the hood and roof due to Clearcoat deterioration.They exceeded my expectations along with meeting the deadline of when I needed my car back. Also fantastic work on bringing my headlight covers back to looking brand new. Thank you so much for the details and care you put into bringing my car back to life. I’m gonna have this smile for a while.”
“Exceptional service from start to finish! The team kept me updated throughout the process, finished ahead of schedule, and my car looks brand new. I highly recommend them for their honesty and skill,”
9AM - 5PM
2446 E Dublin Granville Rd, Columbus
Towing
“Colvin’s Complete Auto Care is hands down one of the best car repair shops I’ve dealt with in Columbus. The mechanics Mike and Jon are incredibly honest, highly experienced, and genuinely friendly and a blast to talk to. You can tell they care about doing things the right way. This is so important and something you’d be hard pressed to find in the area. The turnaround times are fast, pricing is always fair, and they were flexible and willing to work with me instead of just pushing unnecessary repairs. They always go above and beyond what you’d expect from a regular car shop, taking the time to explain everything clearly and making sure I was comfortable with the work being done. If you’re in Columbus, Ohio and want a shop you can actually trust I can’t recommend this place enough.”
8AM - 5PM
320 London Rd #501A, Delaware
Towing
“Delaware Collision is a fantastic body shop with awesome empoyees! My truck was recently hit and they made it look good as new. Shout out to Bobby and Devon for battling with the insurance company of the driver that hit me, and Tommy had my truck cleaned up looking better than than I ever expected. I recommend Delaware Collisions for all of your vehicle bodywork needs!”
Open 24 hours
1897 Ormond Ave, Columbus
Towing
“Alpha Dog is the only tow in town. Danny knows how to haul anything from a hunk of junk to a classic car the size of a barge. He is the only guy I call when I need help.”
“We had a minor out-of-town “emergency” on a Saturday. They were able to get us in right away before lunch, took care of it quickly, and charged us a very reasonable amount.”
“I was able to get a reasonable, accurate quote right when I called. John towed my car and was incredibly nice and personable. Overall a great experience with K&K.”
“It's usually a Lil busy when I go in. But on that day I was in and out with no issues. Even had a truck cleaned out and ready for us by time we checked out. Which took maybe 10 minutes.”
Open 24 hours
320 London Rd Suite 501B, Delaware
Towing
“James was very helpful! Super kind, got there in the time I was told and he was a few behind when meeting at the drop off spot, so towed and all within an hour. Quick, easy, and all for a good price.”
Open 24 hours
2997 Westerville Rd, Columbus
Towing
“My F150 2 WHEEL DRIVE TRUCK GOT STUCK IN FRONT OF MY HOUSE DURING THIS SNOW STORM OF 2026 AND THEY CAME PROMPTLY AND THE TOW TRUCK DRIVER WAS GREAT!!!! SHOVELED SOME SNOW A FEW TIMES JUST FOR ME TO BE ABLE TO GET MY TRUCK IN THE DRIVEWAY AFTER HE WRENCHED IT OFF THE SNOW COVERED STREET, GREAT GUYS !!!!”
“I read so many bad reviews i was preparing myself for a fight dealing with this company. But I talked to Mrs Shawna who handles the Cincinnati location she was super helpful and nice, very pleasant to talk to. My bf went to pick up my BMW and I believe the mans name was Steve he went and got my car he was very professional wiped the snow off my car and put my belongings back in there because the loan company thought I was broke and wasn't coming to get my shhht. WRONG! Glad to have my car back! Stealth Auto Recovery did not disappoint me. If they was rude to some of yall, yall probably was rude to them first these ppl just doing their jobs I had no issues getting my car back.”
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“I went to Wayne’s for the first time today to get new brakes and an oil change. The service was speedy and the price was about what I would expect to pay! Would recommend.”