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March 2024 by Julie
I love their crushed ice they need more credit than they are getting ! Good job udf
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November 2023 by Cold_World614 Davis
Very nice Udf the staff is very friendly and the store manager is a such a nice guy
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August 2023 by Ben Giesecke
Waited 5 minutes at the counter and had to ask him to stop going in and out of the back so he could ring me out. Asked him if he could throw away my plastic tab and rudely points outside and say do it there. Customer service could use some improvement
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August 2023 by Farah M.
There ice cream is great! I love how they are open so late and we can get ice cream on night bike rides heading home.
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June 2023 by Steve S
So I frequently visit the UDF location at 9665 Sawmill Rd, Powell, OH, 43065 for gas. Today, I filled up my tank and my daughter wanted to stop in for ice cream. I said ok. We get in the store and there are about 5-6 people in line, I tell her we need to wait in line, then order. We do so, and wait for probably 4-5 mins. As we wait, another 4-5 people come in and get in line behind us. Its a perpetual line from what I can tell. When we get to the counter, we order a cone, the guy working the counter says he has to wait on the people behind us first. I tell him we just waited our turn in line, now we have to essentially get to the back of the line to get ice cream. He said yes. We left. That is a ridiculous policy.My question is whether or not the policy of the store is to not help the next customer in line if they want anything from the dairy area? If so, you need a giant sign saying "NO ICE CREAM PRODUCTS ARE TO BE SOLD UNLESS THERE IS LITERALLY NO ONE IN LINE." That way, you don't waste people's time, like you did mine.
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March 2023 by Osmani Guerra
I have just been attacked by one of the employees because he says that I don't have my visa in the USA... but I am legal... and he just needed to know if I was young or old... but he attacked me just for that ....that It was offensive. I won't buy anymore in that garbage place....unless they do something with that person.
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March 2023 by Energy X
No receipt paper and sanitizer was empty. This location is starting to slip.
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March 2023 by Sandra U.
If a pump is out of service, please place a visual on the gas pump so drivers can see. Instead of an electronic message on the pump screen after the driver has already driven up to the pump and has proceeded to try and pump gas.
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March 2023 by Todd Travis
Clean with easy in/out
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January 2023 by Brenna G.
I have been coming here for years and it is always a local, convenient spot!! It is an older location, but does the trick! There is never a wait for gas and I always checkout the ice cream inside with the fam! A perfect lil store, you will catch me back here!
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November 2022 by He Zhu
Trash place! There is a white rude male employee :), who treats the minority races with no respect and played inappropriate jokes.1. I forgot my wallet in my car and needed to take this back to make the payment, and he said "So this time, you got enough money?" with his ugly contemptuous smile :).2. I reminded him of being respectful and not discriminating me with polite and smile, he said "You fxxcking liberal and get our here right now".This man must be fired, otherwise I will go there again and call cops :).DON'T GO THIS TRASH PLACE!
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October 2022 by PetitPetite Investment R
Trash place! There is a white rude male employee :), who treats the minority races with no respect and played inappropriate jokes.1. I forgot my wallet in my car and needed to take this back to make the payment, and he said "So this time, you got enough money?" with his ugly contemptuous smile :).2. I reminded him of being respectful and not discriminating me with polite and smile, he said "You fxxcking liberal and get our here right now".This man must be fired, otherwise I will go there again and call cops :).DON'T GO THIS TRASH PLACE!
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October 2022 by Rob Rauch
Multiple pumps not working. Dirty, understocked shop. Rude cashier wearing a political hat. I watched this guy play "hold music" from his cell phone at max volume until callers hung up. Do yourself a favor and go somewhere else
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August 2022 by Justin Shouldis
Asked for mint chocolate, they were out. Asked for chocolate, they were out. Ended up with chocolate chip and basically it was milk with a few chocolate chips thrown in. They have no idea how to make a milkshake. Literally dumped it in the sink when I got home. I’ll stick with steak and shake from now on.
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December 2021 by Kyle Berkey
Went in with 2 other people to buy some drinks and some candy, and an employee named Ken came over and yelled at us for loitering. We hadn’t been there long and when we told him we were just shopping and wanted to buy something but he didn’t listen and told us we were loitering until we left without buying anything. Won’t be buying anything from there ever again.
