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February 2024 by Sara E
Clean store and helpful workers. Got what I needed.
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July 2023 by Nick Saliaris
I have no major complaints, staff are friendly and they are open till 2 on Saturdays which is fantastic. Only wish the parking lot was not so small. During the holidays it can be a bit of a cluster getting in and out of it. Otherwise just make sure you are aware of the traffic light in down town powell and how you cannot turn left at it when navigating to and from this place. Also during the holidays they put bins out to collect packages for drop-off so you dont have to wait in line
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June 2023 by Indraneil Joshi
I was honestly surprised to see such a low rating for this USPS location. I have always had a good experience here. Yea agree that people working here need to be smiling and happier but see the thing is we don't know about everyones personal life.When people face challenges they tend to have a glum face and no one can help them except their own selves.As far as services are concerned at this USPS, I have always got good service. We applied our passports here and the person who helpes us was very co-operative.Place is well maintained and busy all the time. Its nearest to my residence and I do visit this USPS location almost every week.
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March 2023 by Crystal Adams
Had an envelope delivered yesterday. When I opened my mailbox, the contents of the envelope had fallen out. It was a gift of cash for $200. I was shocked that our mail carrier was honest enough to deliver it & not keep the money. There are good people out there!
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March 2023 by Anja R
I don't know why this post office has such a low rating. I always have a good experience there and I think the staff are nice. It's probably the best post office I've been to.
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February 2023 by M D
Worst post office ever. They were rude and somehow biased. I went to send two packages. For whatever reason they opened to look inside and recipient got notified that both packages were opened and both to look inside and content looked messy. There is nothing fishy. I will never ever bring my packages there. With Covid 19 around how they put their hands all over stuffs. No safety nor privacy at this usps since when USPS allow employees to open packages and touch contents.
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December 2022 by Peter Robinson
Fast, professional, and very helpful with my international mail. The best experience I’ve had at a post office.
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December 2022 by Jackie Chivington
Powell Postal workers have not been to my business in 3 days to deliver or pick up my outgoing mail. What gives. 6 businesses in our center. Takes 5 minutes.
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July 2022 by Ohio Thrifters
Kennedy the manager said she would not scan my packages . I had 50 pre paid boxes that needed scanned. It’s a requirement of our job to have them scanned. I even offered to scan them myself and she said no. Unbelievable rude and unhelpful.
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June 2022 by A H
Two employees, rude and incompetent people working at this post office. Where are those nice employees have gone at this post office? I have asked shipper to start using UPS due to incompetent USPS business systems and employees handing mails.
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June 2022 by Andrew H
Two employees, rude and incompetent people working at this post office. Where are those nice employees have gone at this post office? I have asked shipper to start using UPS due to incompetent USPS business systems and employees handing mails.
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February 2022 by Jarrell Pyro Johnson
Despite some of these other reviews, I really thought this was one of the best USPS I've ever visited. I don't know if it was because of the time that I came(before 12P) or if it was the reps that help me (Zack and Duane), either way I found my experience fast and accurate. Very helpful indeed. Please ask for those two gentlemen; they deserve a raise or a higher position.
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February 2022 by Julie Allen
How about you pick up and deliver my mail since that's your only job ! Last week no pickup or delivery for 2 days , same thing this week !My mail had better be picked up tomorrow or I'm heading down there ! 43065 , Powell Ohio ! You have 1 job , please do it !Mail was not picked up Thurs. Fri.or Sat. Flag was up . On Sat. They threw mail in on top of my mail. Today they delivered a package that the box was busted open in 2 places ,content was broken in pieces ! Shouldn't even been delivered ! And they threw 2 days worth of mail on ground by my door and set the package on top of it ! My mail goes in my mailbox at ALL TIMES !! WHAT IS WRONG WITH THIS POSTALWORKER !
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October 2021 by Heather Lindsay
I just got off the phone with such a nice woman who works at the Powell office. There was a mixup with a parcel I am waiting on (Halloween costume for child) and it was sent to the wrong post office from the Columbus plant. I wish I had gotten her name, but she was polite and understanding as I asked several questions, and even apologized for something that was completely out of her control. I appreciate her helping me and making my experience better.
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August 2021 by Teja Parasa
Great service from the workers here. They make my package-sending very convenient
