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March 2024 by Saad Bouhajra
I went to the Powell Rd location and I was sincerely impressed with the quality of service and the food. Not only did my food come out hot and fresh but the manager (I believe his name was JW) was so nice and accommodating when I had issues with my app and rewards. Will definitely be back whenever I need my spicy nugget fix!
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March 2024 by Joshua Baker
Been around for years and still miss putting several things I paid for in a bag. Get new management.
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March 2024 by Angel Miller
This place is hit and miss...sometimes it great others time not so great! Depends on time of day.
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March 2024 by Brandon Warren (BBG)
Not the best experience using the app at this location. Claimed they didn't have my order, so I decided to go inside instead of pulling around and waiting in a long line again. So I opted to go inside to inquire about it. I tell them that I got charged and I was prepared to prove I had ordered. Then all of a sudden I have an order. Food was luke warm at best.
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March 2024 by Shawn Whalen
Was a nice paced Wendy's..food was delicious staff was
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February 2024 by Dan Newman
Super fast, accurate and very friendly service! This location is a great example of how to properly run a customer focused restaurant! 2 thumbs up!
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February 2024 by Michael Sedler
Do not expect to get what you actually order. Not one of the sandwiches we ordered was correct. For how expensive Wendy's is you would expect them to actually get you what you order.
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January 2024 by Terry Logan
Order was
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January 2024 by James Tyson
I will never go to this location again,my wife ordered a chicken sandwich it was cold they tried to remedy the problem by microwaving the entire sandwich then when she didn’t want that she ask for her money back and was refused the manager cursed at her and was very unprofessional!!! I will be reaching out the his manager and corporate!!!
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December 2023 by Ethan I.
I was out this morning with my friend on a trip to get some breakfast potatoes, and we saw Pat the manager ran outside in the frigid cold Ohio weather to tear down a sign that was throwing costumers off. She wasn't wearing much so she must have been absolutely frozen to the core, and borderline got frostbite to help the business. She deserved a raise. We were very appreciative of Pat and will be coming back again.
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December 2023 by Holly Brunton
I went there on Tuesday and I had the best customer service. The manager, he’s a new one, I believe his name was Patrick,was very friendly and polite. I loved how he was helping the older couple in front of me. The food was on point. I will definitely be back.
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December 2023 by Russell Winniestaffer
Do yourself a favor and avoid this place. Order will be wrong, staff are not friendly, food will be cold.
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December 2023 by Nicol Vazqueztell
Bad service supervisor very rude and no have cashier for take order in the front when come the door is lock drinks machine in floor no have sugar free productos and ask for drinks inside say me no, you need take from the machine and the machine is dirty and the peces
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December 2023 by Craigery
This store never gets the order right, never gives me a receipt, never even gave me a total this time! Every item I got was wrong (chicken instead of burger, regular nuggets instead of spicy, regular chicken sandwich instead of ghost pepper, no ice in drinks) I have given them several chances but this is the last one. -1
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November 2023 by Mandy Bargar
Terrible service!!! Rude and foul language. They consistently get orders wrong. Today I Got the wrong food (someone else’s order completely)
