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November 2023 by Sean Bianchi
No pressure sales, and the service department is great. I am glad I switched my dealership to this place.11/22/2023 update:Still the best dealership I have had to deal with. Would recommend them to everyone, even if they just needed service for their vehicles.
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October 2023 by Amy Farago
We have purchased 3 vehicles at Sarchione Ford Randolph. Our salesman, Angelo, was fabulous along with the finance manager. We are in and out within 2 hours. Everyone is extremely nice and helpful! Thank you!!!
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October 2023 by Jessica Lee
My first experience buying a newer vehicle. I received tons of recommendations for this car dealership to help me find a good and reliable car. 1 day of my purchase I had to take it into service. Got it back stating it just needed oil. I thought that was odd as it should been had been looked over, oil checked etc. I mean the gas was filled up. Are we not checking the other fluids??? So about two weeks later, I am having white smoke from my exhaust and shaking motor. I am not understanding why with all of these great recommendations that I am having nothing but problems. This whole experience has been awful. Here comes my first car payment and I ain’t even driving my vehicle. I’m truly disappointed with my experience.
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September 2023 by Tom Delsandro
I recently had the opportunity to deal with the Sacrchone Ford maintenance department. My 2016 F-150 needed repairs that required a significant amount of work. Luckily, the work was covered by the Ford extended services agreement I purchased when I bought the truck. The work was done well and completed in a reasonable amount of time. Equally as important was the professionalism I experienced when dealing with Tim, the Director of the maintenance department. He was very good to work with, took a personal interest in my case, made all efforts to assure the work was done properly and communicated with me as the repair process moved forward. I felt like my case was handled very well. Highly recommended !
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September 2023 by Kathy Zehner
A smooth and respectful buying experience with Angelo! We did not feel a bit of pressure to make our decision. Highly recommend!
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September 2023 by HANNAH JOHNSON
Vince was such a wonderful and kind salesman. After a month of looking for a reliable, affordable vehicle, he hooked me up with just that, and then some.. leather heated seats, oh hey! Seriously, I will only purchase from Sarchione, now… great family with integrity and honesty built into their good reputation. God bless you all! Thank you!
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September 2023 by Jacob McGhee
I dealt with Keith at Sarchione Ford. He was the salesman’s and was honest and straight forward. I was coming from 2 hours away and was able to negotiate with him over the phone so I didn’t waste my time driving out there. I purchased a commercial box truck from him and will be going back for more vehicles in the future and only dealing with Keith. If you’re in the market for a vehicle ask for Keith at Sarchione Ford. Great experience, fast service, helpful staff!
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August 2023 by Thefatdago B.
Don't take your car here for service......Bought a new Ford Ranger from here....decided to let them take care of my car oil changes and tire rotation and general maintenance......none of their fine mechanics could see that my tires were wearing out on the front inside tire....not a little but my front tire has a 3 inch bald strip while still having a 1/4 tread on the rest of the tire.....finally caught it MYSELF and called and talked to the service manager Tim, who had the nerve to ask me if I really thought they were at fault....I mean who the ****was taking care of my maintenance .....My A and Friends and Neighbors plans will no longer be given if you shop here......
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July 2023 by Angelo Bertolone
We were referred to Sarchione Ford by a work friend of my wife. We were in the market for 2 new vehicles and we were doing quite a bit of internet research. When we arrived at Sarchione, we were able to walk the lot and look around freely without being approached right away. A very nice gentleman came up and asked if we needed help and then introduced us to Angelo Massimo. Angelo was FANTASTIC to work with. Made us feel very comfortable. We never felt pressured , he answered all of our questions, helped us make choices based on what we had and what we wanted. We walked away from our first visit there without him, or anyone else trying to pressure us to buy, commit, or any of the other "moves" that I have experienced in the past when starting the process of purchasing a vehicle. We went home and did some internet shopping and digging around. We decided to go back to Angelo and get the ball rolling on the vehicles we liked. Angelo was able to get us really good trade in prices for our vehicles. He was also able to give us a little extra incentive since we were purchasing two new vehicles. My wife (2023 Ford Bronco Sport) and I (2023 F150 XLT) are very pleased with our new vehicles and more pleased with the overall experience at Sarchione. I would 100% refer anyone interested in purchasing a Ford to Angelo at Sarchione.
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July 2023 by Jonathan Meek
Horrible customer service. I reached out several times and was ignored. Jacob is the worst of the salesmen. I ask him what was the best he could do on a particular Bronco and all correspondence from him ceased. I will definitely be telling my coworkers at USPS not to go here.
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May 2023 by Timothy Gearhart
Great dealership, in and out in no time. Royce helped me to a quick and easy purchase and trade in. Talked with multiple members of the staff all of them were friendly and pleasant to be around. Beautiful and clean show room. My only regret is I couldn't buy more than just one. Love the mustang I went home with, thank you all.
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May 2023 by Coach Theo
Keith was awesome! I live an hour away. He helped me find the best truck for my needs at the best price, and made the entire process seamless!
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April 2023 by Katie Little
My husband drove from NY to the dealership to buy a truck. From start to finish Angelo, Dustin and Jeff were all very professional and a huge help. The whole buying experience was simple and the truck was as described. We are very pleased with our purchase! Thanks again! Would highly recommend this dealership.
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April 2023 by Brett M
The entire team at Sarchione Ford in Randolph is great to work with. Not an ounce of pressure and they worked hard to ensure I got the truck I want! Will be back soon to purchase a vehicle for my wife. The best dealership experience I've ever had. Thanks again!
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March 2023 by Ty Fish
If you can’t find a service department to TRUST and who will treat your vehicle like one of their own, look no further. Call Aaron Tice, he is by far the most helpful service advisor I have ever dealt with. He did not try to upsell or perform any services that I did not need. I will recommend Aaron and Sarchione Service to everybody I know. You guys rock and will be the only place I service my vehicles!!
