Access to Independence is a highly recommended business specializing in medical supplies and home modifications. Customers have praised the outstanding service provided by the dedicated team, who genuinely care for their clients' needs. One customer shared their experience of finding the perfect power chair, highlighting the prompt in-home visit and thorough explanation of features by a representative. Others have noted the efficient repair service for rollators and the quick installation of replacement parts for older wheelchairs, demonstrating the team's ability to solve problems effectively. The staff, including representatives like Jennifer, Faye, and Tim, have received accolades for their kindness and helpfulness throughout the purchasing process. They take the time to ensure customers find the right products, whether it's a wheelchair or a lift chair. One customer appreciated the inventory available, allowing them to see various options in one visit. Access to Independence is known for excellent service, problem-solving skills, and a commitment to customer satisfaction, making it a top choice for anyone in need of mobility aids and home modifications.
I have had nothing but good experiences at ATI. Jennifer has helped for both a wheelchair and now a Zeen. She spends as much time as needed to answer my questions. If she didn’t know the answer she’s on it to find answers.
She assures safety when trying new equipment. 5 stars for Jennifer!!!
August 2025
Wonderful people, very helpful. Great quality equipment.
August 2025
This was the best experience I ever had at a store where everything you buy is because you’re buffed up they’re very good at what they do very informative and very helpful 10 out of 10. I recommend them to everybody.
