Advance Auto Parts is known for its attentive and helpful customer service. Many customers appreciate the friendly staff who assist promptly, even in difficult weather. The store is capable of ordering parts from factory direct dealers, which is especially beneficial for those with rare vehicles, although it may take some time to receive them. Some customers have experienced issues with incorrect information and parts in the past, but overall, the staff's consistency and willingness to help make a positive impression. Overall, Advance Auto Parts strives to meet the needs of its customers effectively.
To Rocky,Mike,Jeff at this Ravenna ohio location you are awesome to deal with absolutely awesome customer service ,i have been loyal customer for many years it up the great work
August 2025
Bought a new battery. Did not offer to install like I was hoping.
August 2025
Josh Boyce was very informative and helpful. Grateful for his customer service!
