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July 2024 by Adulting's Hard
Really neat semi historic location. The lobby is massive and they have multiple tellers and bankers available during open hours. Staff is very warm, welcoming and accommodating when tasked. Parking is plentiful. There is parking lots in the back, you can park on the side street or on the Main St. in the front. Not too mention the walk up ATM in the front of the building is in a area with two doors on either side and the outside door requires your card to even open to get inside at night, for a safer feeling when doing ATM transactions at that time if you need to.
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June 2024 by Michelle Italia
I love this location. They are always very friendly and helpful. I like that I can use the ATM safely at all hours. I wish there was a drive-thru, but given the way the blocks are set up in the city, I can understand.
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December 2023 by Roberta Pennington
Always friendly and helpful
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September 2023 by Norman Duderstadt
It was guick no wait
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October 2022 by Robert Hunt
Meets my needs.
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September 2022 by Small Town Preparedness
Horrible bank with horrible hours and they won't take phone calls an automated record it tells you to go online for everything. They are definitely not customer friendly.
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October 2021 by Carmen Parfitt
Everyone is extremely nice.
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April 2021 by Locksley
*Horrible* staff. I actually had to switch to another bank because of the tellers. They are extremely unfriendly.
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October 2020 by Stacy Maddox
Recently my checking account was compromised. I was horrified, and dealing with the 1-800 numbers and online bots was simply a nightmare. I went to my local Chase branch and was helped by Ishmael Ballard. He immediately closed my checking and opened me a new one, got ahold of the fraudulent department rather quickly and handled everything with ease. I even got my money back moments later following the fraudulent claim. He was very professional, friendly, and extremely helpful. Now I know in the future should I need help, that stopping in at the branch is my best best! Thanks again Ishmael! You saved the day!
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August 2020 by Kathleen Sands
Always fast, friendly, and willing to help in any way possible and with a smile!
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November 2019 by Director Krennic
Horrible staff. Actually had to switch to another bank because of the tellers.
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September 2019 by Steve o
Terrible... chase bank is a bunch of crooks!!!
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August 2019 by No Name
First-year Streetsboro ATM eats my money and then you tell me there's nothing you can do about my $400 that stole and then I come in today at the Ravenna Branch or to open an account for my son and they tell me I need an appointment done doing business with this bank
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January 2018 by Obi-Juan Kenobi
Horrible staff.
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December 2017 by Ranger Stardust-Kidd
Great ppl
