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March 2021 by Dee Walter
As a couple in quarantine, we did a curbside pickup at this Giant Eagle. I had ordered 4 lbs of corned beef. It was advertised as 5.99/ lb. I ordered 4 pounds. We were charged for 10.5 pounds because according to Kayla in “curbside” “that’s not the way it works”, well, tell me ON YOUR SITE BEFORE I ORDER HOW IT WORKS. What a rude employee, and by the way, I had contacted corporate customer service and was told that the Ravenna store would call. NOPE! After a twenty minute “discussion “ with Kayla, Gary stepped up. I’m not going to sing his praises because I overheard him say he thought I pressed a wrong button . NO I DID NOT!Your site is flawed and your employees need training on customer service. Additionally, Acme in Stow is a far superior store. Heinen’s in Aurora know how to multiply.
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January 2021 by Rayne Eryeanna Rose-Srock
Slow Service, Dont accept Credit Cards Prices are way to high and nothing is ever on sale and they don't have any lanes open except Self help and that's even d***
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September 2020 by Kelly Jo Russell
This location is the worst location I have ever been to. The only register you have someone to check out people at is the 12 items or less line. That is what self checkout is for. Therefore, if you have a full cart of groceries, have fun, because you get to do it all yourself. If you have cases of canned vegetables in your cart, have fun scanning each one individually. Two cashiers tonight and they were only at 12 items or less registers; not one normal register was open. I stopped going to this location couple years ago due to this reason. It is much further to go to Streetsboro, but the drive is WORTH IT. Had to come to this location tonight and wish I wouldn’t have. Absolutely unacceptable.
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June 2020 by Karmel Renee Pugh
always super clean. mostly everything's always stocked.
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January 2020 by Joy Robinson
The pharmacy at Giant Eagle was incredibly helpful when my mom forgot her insulin in another state. They went above and beyond late on a Friday pm right before close and made sure we got what she needed! Excellent customer service!!!!
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December 2019 by Gonzalo Uribarri Carpintero
Great quality and variety of food, beverages, fruits and vegetables
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May 2019 by Joan Loretta Brewster
Everything! They offer so many services - love their fresh fish market and deli! If you can’t find it at Giant Eagle
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February 2019 by Ben Smith
Horrible Management. Can't keep any good workers whatsoever...
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August 2018 by Matthew S.
My Dad went to Ravenna giant eagle over three months ago to pay an electric bill. The stupid employee punched in the wrong numbers to his electric account. He went their over and over trying to get it straightened out. Looks like he's out a few hundred dollars. My whole family has boycotted Giant eagle altogether. They're lowering prices after they've ripped people off for thirty years. I'm going to blast this on Facebook and LinkedIn. Giant eagle, you don't care about nothing but psychological methods to screw over elderly and ignorant people. Walk around and see the lazy Union employees talking bad behind customers backs. You truly suck. Never shop giant eagle.
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January 2015 by Andy B.
They spelled my dad's name wrong on his birthday cake today. It's pretty inexcusable if you ask me, especially when we wrote his correct spelling down-ALAN!!!
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March 2013 by Yvone R.
This is the main Giant Eagle in Ravenna. It is the only one. It has a drive through pharmacy, floral shop, Eagles nest and wonderful bakery, deli & cheese shop and organic section. There is a Get Go right out front with many pumps to chose from.
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May 2012 by Eryion H.
Can't say I'll ever be returning to this store...it had very little to offer. Most of the prices were just as expensive if not more than Giant Eagle or Wal-mart. I'll admit it was very clean & organized but that's about the only positive things I can say about my experience there.
