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February 2024 by zohdee catkady
I had a prescription for Wixeala for my asthma. I had a Goodrx coupon for Wixela. What I received was a generic of a generic. The delivery system was completely different and they charged me the same.
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May 2023 by Thanks It
Used to be a good place to get scripts filled but now not so much. They have really went down hill at this store. The employees look so miserable. They can't bill right. Always wasting time waiting for them to do things correctly. They blame the insurance company but sadly the real problem is with them. No pride whatsoever in job performance.
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May 2023 by Orville Hissom
Things went OK. Nothing unusual either way
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March 2023 by Kara Bowman (Witchy Woman)
The staff is amazing and always goes above and beyond. They are always very efficient. I have dealt with many pharmacies over the years, but these guys are one of the top performers. If I had to switch, I would fight to stay.
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September 2022 by Margaret Miller
Kaitlyn (sorry if I spelled the name wrong) was so amazing. She understood and knew how upset I was that my prescription wasn’t ready even though my doctors told me it was there. But she explained to me that there was a reason why it wasn’t ready and that is giant eagles policy but if you need it that day just call and they will get it ready. They were short staffed but she had a good attitude the whole time and helped me understand better on how it all works! Thank you again for great service
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February 2022 by maggie miller
Kaitlyn (sorry if I spelled the name wrong) was so amazing. She understood and knew how upset I was that my prescription wasn’t ready even though my doctors told me it was there. But she explained to me that there was a reason why it wasn’t ready and that is giant eagles policy but if you need it that day just call and they will get it ready. They were short staffed but she had a good attitude the whole time and helped me understand better on how it all works! Thank you again for great service
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December 2021 by Logan Martin
Hayley is a wonderful technician. Fast, efficient, and very upbeat. Good soup.
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March 2021 by Deecindric Walter
As a couple in quarantine, we did a curbside pickup at this Giant Eagle. I had ordered 4 lbs of corned beef. It was advertised as 5.99/ lb. I ordered 4 pounds. We were charged for 10.5 pounds because according to Kayla in “curbside” “that’s not the way it works”, well, tell me ON YOUR SITE BEFORE I ORDER HOW IT WORKS. What a rude employee, and by the way, I had contacted corporate customer service and was told that the Ravenna store would call. NOPE! After a twenty minute “discussion “ with Kayla, Gary stepped up. I’m not going to sing his praises because I overheard him say he thought I pressed a wrong button . NO I DID NOT!Your site is flawed and your employees need training on customer service. Additionally, Acme in Stow is a far superior store. Heinen’s in Aurora know how to multiply.
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March 2021 by Dee Walter
As a couple in quarantine, we did a curbside pickup at this Giant Eagle. I had ordered 4 lbs of corned beef. It was advertised as 5.99/ lb. I ordered 4 pounds. We were charged for 10.5 pounds because according to Kayla in “curbside” “that’s not the way it works”, well, tell me ON YOUR SITE BEFORE I ORDER HOW IT WORKS. What a rude employee, and by the way, I had contacted corporate customer service and was told that the Ravenna store would call. NOPE! After a twenty minute “discussion “ with Kayla, Gary stepped up. I’m not going to sing his praises because I overheard him say he thought I pressed a wrong button . NO I DID NOT!Your site is flawed and your employees need training on customer service. Additionally, Acme in Stow is a far superior store. Heinen’s in Aurora know how to multiply.
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January 2021 by Heather Brian Woods
Slow Service, Dont accept Credit Cards Prices are way to high and nothing is ever on sale and they don't have any lanes open except Self help and that's even dumb
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January 2021 by Rayne Eryeanna Rose-Srock
Slow Service, Dont accept Credit Cards Prices are way to high and nothing is ever on sale and they don't have any lanes open except Self help and that's even d***
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November 2020 by Matchapaws
Im not going to this pharmacy ever again. Ive been hung up on by the same rude female pharmacist twice now. And despite my dcotr contacting them, my perscription that I NEED is still being rejected.
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November 2020 by Stephanie Jones
I have never had any problems with the pharmacy or the store in general
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September 2020 by Kelly Jo Russell
This location is the worst location I have ever been to. The only register you have someone to check out people at is the 12 items or less line. That is what self checkout is for. Therefore, if you have a full cart of groceries, have fun, because you get to do it all yourself. If you have cases of canned vegetables in your cart, have fun scanning each one individually. Two cashiers tonight and they were only at 12 items or less registers; not one normal register was open. I stopped going to this location couple years ago due to this reason. It is much further to go to Streetsboro, but the drive is WORTH IT. Had to come to this location tonight and wish I wouldn’t have. Absolutely unacceptable.
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June 2020 by Karmel Renee Pugh
always super clean. mostly everything's always stocked.