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September 2023 by Pamela Anderson
Portage Community Bank has always helped me, with all things from loans to money transfers and even notaries. I’m glad I’ve chosen them as my bank.
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July 2023 by Aaron Hetrick
Long time business customer and was happy at first but that was years ago. The Rootstown branch is particularly bad at customer service which stems from their personal/business banker being very unprofessional and non caring. They are more worried about manipulating how to get fees then trying to meet your needs and be a good banking partner. We concluded our relationship today and they didn't even attempt to talk us into staying on with them. Truly unbelievable.
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July 2023 by Aaron H.
Terrible experience. Only interested in getting fees and not your best interest. Closed all my accounts and they didn't even try to retain my business. Send an email to main branch and didn't even get a response. A long relationship ruined. They have really went down hill in recent years, especially the Rootstown branch.
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November 2021 by gwendolyn oc
The Ravenna branch offers the very best banking experiences I have ever had. The very best and knowledgable staff, along with small banking safeguards. The best rates and stellar service.
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April 2021 by Stephanie Jones
I love this bank. I have had an account here most of my life. The staff are friendly and helpful.
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March 2021 by Randy Rogers
Best bank to deal with..always very friendly and hassle free
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January 2021 by Bibbitz Three
Outstanding customer service. I pulled out of a local bank after nearly 40 years and 5 mergers just to find out what I had been missing. I wish I would have transferred over to PCB years ago!
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September 2020 by Debra Yager
Outstanding customer service. I pulled out of a local bank after nearly 40 years and 5 mergers just to find out what I had been missing. I wish I would have transferred over to PCB years ago!
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March 2020 by Harold Hahn
nice banking place .
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May 2018 by Stephanie Wenrich
A great local bank! The customer service is always amazing. We chose to do our banking and mortgage with them because they have the best rates in town. A highly recommend.
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April 2018 by Kenny Kasarda
Awesome bank!
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February 2018 by Caroline P.
I have been banking at the Kent branch for years. The tellers know us by name, as well as at least two officers we have a personal relationship with. It is unfortunate, due to these personal relationships, we cut ties with PCB. I never thought personal feelings pretending "protection" would interfere with a business transaction. However, this is exactly what happened. I'm trying to do business with MY money, MY account, and they decide "for my protection and theirs" they refuse to do a wire transfer. I had done 2 prior with NO PROBLEMS!!! They decided to make a problem and proceed to tell me I'm a "middle man" for a scam, even though the bank I was wiring too, not only has a website, but again- there were no problems the first two transactions. It's not up to my bank to get into my personal life. I'm there to do business, and unless something LEGITIMATE happens, they have no right. MILLIONS of people bank and do business overseas every day. Everything is not a scam just because it's a country where this can take place. Because of PCB, my partner was near tears because our supplier needed paid. SHAME ON YOU PCB for mixing personal with business. I hope you are happy you lost both
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June 2017 by Shelly Gaski
Great organization! Very responsive and personable.
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September 2015 by CompuTech 007
Great local bank, love the staff. Always friendly and helpful. A couple more locations or collaboration with other bank brands would be great.
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October 2009 by Joe Rinehart
It's just wonderful to have a locally owned and operated bank serving the local needs rather than sending the economy out of town! ;) Portage Community Bank of Ravenna, Ohio has always been able to help me with unique services like the times I needed a "Signature Guarantor" when no one else even knew what it was. I just wish I had more money to put in their bank - LOL
