CVS offers a range of services, including COVID-19 testing for eligible individuals and a variety of pharmacy services. Customers appreciate the cleanliness of the stores and the friendly, helpful employees, although some have reported higher prices compared to other retailers like Kroger or Target. The ExtraCare card is popular among shoppers, providing valuable rewards and discounts on purchases, with many finding it worthwhile for the monthly fee. While experiences can vary, the pharmacy staff is generally praised for their promptness and care, especially during vaccination appointments. However, some customers have encountered rude behavior from staff on occasion, which can impact their overall experience. Staffing issues are noted, leading to delays, but many have found the pharmacists willing to assist with insurance problems. There have been instances where common medications were out of stock, causing inconvenience. Overall, CVS is seen as a convenient option for both shopping and pharmacy needs, with some room for improvement in customer service and inventory management.
The CVS in Reading Ohio, ALWAYS takes an interest in whatever the customer needs. This is the best staff I've ever had the pleasure of patronizing. CVS is very fortunate!!!
March 2026
This location wasn't crowded, the service was fine in and out
January 2026
The Pharmacy is wonderful, friendly & professional. The store however needs a cleaning inside & out.