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January 2024 by Tonya Geier
The initial service I received was great. It says then I have not received the greatest service, unless I am working with the manager. Personally, I would only recommend businesses like this. When you're in a situation like I was and needed to do it. Because you end up paying more for that in the long run. Then if you've bought it out right. If anyway, you have use a business like this, everyone should get better service by their employees and not have to go to the managers.
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October 2023 by cristal Preston
Great place and they work with you
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July 2023 by Johnny
Staff is very friendly and willing to meet all of your needs
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February 2023 by cassaundra porter
This store and it's awesome crew-team has me using this store only. I've rented several things from them over a 13-year span between this store and the store on South High Street, both had outstanding manager and staff.Now, Robert has been the general manager of this store since I've been coming here, and all I can say is " phenomenal and appreciative," he is, as well as his staff. At one point I was unable to pay my bill for a month because I was on disability and they had to do redetermination. With Robert's help he reviewed my account and gave me the best possible way to help me out until they release my disability payment. And I here to say, I'm still a customer, a very happy, satisfied, here-to-stay customer, because of the five-star ?????customer service that Robert and his team provides.Please note that I have paid something off early, as well as used the full term. And with that being said, the quality has always been excellent, in great condition, good price, and problem free.So I would like say quality service of merchandise 5?????, quality customer service 5 ?????,Staff 5?????, promptness in getting back to me or answering the phone 5?????, having merchandise or product availability/what they have in stock. 5 ?????, quality of the store is always clean, not cluttered, and always stocked each time I've come in 5?????. And yes, sometimes being on a plan can help, and that's what the monthly plan did for me 5 ?????In my review, I'm commending Robert of his excellent, awesome, and outderstanding contribution he gives to Aaron's store here in my community. Thank you Robert and your staff for y'all friendliness and making your store a positive and inviting place for us to shop." Y'all Rock ????, " I'm a forever customer ???♀️
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February 2023 by Veronica Scott
July of 2021, my washer stopped working,I did not have the funds to buy a new one so opted to rent. I expected better thanks from Aaron's Rental as I had rented from them some years ago when the store was on Hamilton Rd. It was a shock to me to learn the new Washer/Dryer set ( Brand New) had run the course on the Druer and the error code indicated the motor was gone. I contacted the store , they came a few days later January 6th picked it up brought a loaner they call it, however it was not the nice one I was paying over 107.00 a month for. I still don't have my Dryer back ,I have called 3x they say they will check and call but Noone dies. So I am paying money for a product I did not want nor cost the Sam. The Aaron's on Main Street in Reynoldsburg Ohio should be ashamed. I hope when my contract is up in July 2023 they know I will not be back.I also hope my original Dryer is back. SMH, so sad.February 15th, I am still without my dryer (the new one I am paying monthly for and do not have. Aarons is not a place to rent from, try anyone else but them.
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November 2022 by Terie lynne
This is a nice store large people are friendly I rented a computer off of them about 5 years ago
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September 2022 by E
The entire staff is a joke. They lie about what products they have or can get from the warehouse
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September 2022 by Jorgio Isley
This place never answers the phone I called at least 10 times with 3 times a employee picking up and hanging up on me. They don't want to make any money that's why it stays empty and they don't pick up the phones ridiculous management
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August 2022 by Pammie S.
The staff at the Reynoldsburg Aaron's store is super rude, especially Brittany she constantly has an attitude. If you ask her a question she will sigh like you're a big inconvenience. She definitely should not be in a customer service position. I have reported her to Robert the manager, apparently he doesn't seem to care. He can be just as rude as her except it's OK for him to be rude, but when you treat him the way he's treating you he will call you out on it. Isn't that the pot calling the kettle black. Then there is Orlando, anytime I have talked to this man he has no clue what is going on seriously no clue. That brings me to Tabitha who is the only person in the store that has any true customer service skills she is the only one working at the store that should have a job. She has always been patient she has always been kind you need to keep her and get rid of Robert Brittany and Orlando
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August 2022 by Sandy W
Nice selection good service
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July 2022 by Concerned Citizen
Always a great place to find great deals
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December 2021 by donna clifford
The staff was very nice and helpful
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November 2021 by Heather Packer
Short staffed and still exceptional service. Thank you !
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September 2021 by Deborah Gatewood
They always hv and are very courteous and kind always helps to get the right merchandise good quality
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September 2021 by Jimmy Strum
I wanted to give Aarons manager Robert a big shout out and thank you for turning a bad situation positive and being patient and understanding even when I wasn't being.
