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April 2024 by Wayne M.
Just like the other individuals, I was looking for assistance. The sales person not only didn't want to help but berated me in the process because it was cold. Never again!!!
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March 2024 by Archer S.
wanted a wheel lock key to help my friend get their tire off because (they lost it) jackass behind the counter talks to me like I'm trying to steal tires and act like I'm wasting his time. (bet he'd take me seriously if I'd warn my uniform from the Goodyear I work at)
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February 2024 by Dave Carnes
Great customer service
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February 2024 by Robert Marcum
Great place when you need parts and the employees are really nice.
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February 2024 by Nathan Haynes
Had to walk from midas to get a part that we needed and they,autozone,actually gave me a ride in his personal vehicle back to Midas with the part they had in stock and was covered under warranty
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January 2024 by Srikanth Srik
Great staff
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December 2023 by Jennifer Avery
I made a pick up order on a Friday. By Tuesday I still had not received a pick up email. I called the store and whoever answered was completely rude. They answered the phone without giving their name, so I don't even know who it was. They just said, "AutoZone". No other greeting besides that. I told them I put an order in on Friday and I still hadn't received a pickup email. To which they replied, "Well, we're backed up on orders so you can just come in and get it". I said "okay" and he hung up. No apology for it still being in process after days (My understanding is their pick up should be Same Day). He didn't look up my order to see where it was at in the line. He didn't ask if there was anything else he could help with. He just hung up. The customer service is horrible. So, I called the 800 number and canceled my order. They clearly don't need my business or my friends.
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December 2023 by Wayne Charles
Very helpful. Went to get new battery for car key fob, they even installed it.
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December 2023 by William Curtin
Much better service than older auto parts chains.
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November 2023 by Donalda Moore
I love going here. The workers are knowledgeable and eager to help. They are courteous and professional and ha e the parts 99 percent of the time. They make auto part shopping easier.
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November 2023 by Ron Grant
The manager there named Logan was a great help to me and should be highly appreciated by the company for his customer service and good spirit.
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October 2023 by Kelsey Hall
Usually have exactly what I need specifically for my vehicle. Sometime the prices are a little much but you get what you pay for and I would much rather my family be in a vehicle with quality trusted products.
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September 2023 by Pastor Jessie McDonald
I have to say the service was really good and the staff Xavion did a wonderful job helping me get breaks for my car
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September 2023 by Britney Meadows
Shout out and big thanks to Malik for going the extra mile. I came in needing a battery for my car key not only did he go get the battery off the sales floor he put it in for me without hesitation.Thank you and have a great day!
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September 2023 by Martel Hamilton
I wished I had the same experience as others at this location this has been my 3rd attempt to patron this store and all my experiences have been bad yesterday September 7 2023 around 5:12p.m. I go in for a return the worker at the Broad St location didn't give me a receipt and told me if I needed to return anything just give them my number well I go to the Main St location to return and the employee was new so he said I had to wait for a manager there was 3 of them I waited for 15 minutes to be helped just for one of the managers to tell me I have to go back to Broad St location because I didn't have a receipt which was totally a lie all they had to do is take my number down and pull up my receipt there was a white lady with the big holes in her ears who clearly had an attitude and very unprofessional and a Short haired black lady with curls and she is the one that told me I had to go back to the Broad St location these 2 ladies don't care about your customers AutoZone.
