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February 2024 by James Slone
Buying process was great, delivery was a little long then I hoped but also found out day of delivery my love seat wouldn't be delivered for 2 to 3 weeks, decided at the time of purchase to buy the extended warranty now that i have had to file a claim by the time i get the parts it will be 50 days from the time i opend it up, when tech arrived he was in a hurry to get in and get out not knowing all the issues. Now i have to wait for another tech to come out and evaluate the couch again. I told them not to worry ill get rid of it and buy a new one somewhere else even though this is only a 2 year old couch. But they insisted on having another tech come out... take my advice dont get the extended warranty its not worth the hassle or the money!!!!!
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February 2024 by Chris Shaffery
This was a very easy experience and well explained
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February 2024 by Madison Shepherd
Very knowledgeable and patient while we made our decision.
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February 2024 by Craig Immel
Another awesome experience at Big Sandy. Your sales professionals and in-house service keep us coming back for anything appliance. Competitive pricing is great too but the service is what we value most. Replacing any appliance is easy and one stop at Big Sandy.
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February 2024 by Melanie Warth
Blaine was very helpful and worked with us to get a table set for our house that is still being built.
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February 2024 by Nathan Poore
Had a great experience from Big Sandy from the moment we walked into the store until we received the furniture in our home! Blaine was a huge help and made the buying experience easy and smooth!
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February 2024 by GIadys Alvarez
As soon as we walked in, we were greeted with a smile by Mr. Roger. he helped us understand the setup of the store and let us browse without feeling any pressure. He was very professional and kind and knowledge of the furniture. Explained every in detail down to the manufacturers, it was very educational. We ended buying furniture for 3 rooms on the spot. Then he set us up with Micheal in appliances. He was just as nice and professional as well. Micheal also took his time to explain answers to our questions. Showed us how things work and just was really nice. For our first time here - it was fa breathe of fresh air given today's society of not being happy where they work. Everyone at Big Sandy Superstore were the best. Thank you.
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February 2024 by Mike Murphy
My wife and I purchased a chair a week ago. We had a great shopping experience at your store. Our salesperson Blaine was very helpful as well as showing great professionalism. Our chair was delivered today. The delivery crew was very helpful and showed great professionalism as well.Thanks again.Mike and Sue Murphy
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February 2024 by Mary Young
My experience with Big Sandy was great from the moment I walked into the store until delivery. I received regular updates on the status of my order. (Thank you Shelly). Delivery was scheduled and on time. The delivery men assembled my recliners and placed them where I wanted them. They were helpful and polite. ??
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February 2024 by Dava Fraley
I’ll be honest. I didn’t have the highest expectations when we stopped in to look for a new couch. However, every party involved, even the store manager who checked on us was super nice, attentive, and didn’t come off as “pushy.” They listened to what we were looking for and didn’t try to upsell. We will be going back. The sales rep Shelly that we worked with made us feel like old friends, which was a welcomed change from my expectation for furniture buying. Even the delivery guys were nice and attentive to my requests.
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February 2024 by Faith Clayborn
This was my first time purchasing from Big Sandy's. Dustin our sales associate was very detailed oriented. The atmosphere was friendly from the time we entered the store until our exit.
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February 2024 by Cindy Russell
Shelly and Derek are great sales people. It went very smoothly with their help.
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February 2024 by Chad A.
easy from purchase to delivery and installation. purchased a speed queen washer and Maytag dryer. I've purchased a lot of furniture and appliances from big sandy and I'm always pleased with the process.
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February 2024 by - “xAstralx” -
Super awesome experience! Treston made ot really easy to find the washer and dryer combo for my new house. He asked the right questions to figure out what worked best for us and we worked to narrow down our options effectively. Samsung it is!
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February 2024 by Sandra Bell
My new chair is wonderful! Shelly is great to work with. Extremely cooperative and knowledgeable! I'll be back!