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September 2023 by Joe Fields
Had a reservation to rent a truck never were notified that they had nothing to accommodate what we needed DEBBIE was extremely rude and unprofessional it was a waste of time and gas for nothing will not recommend budget or this location
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August 2023 by Abhijit Singh (Abi)
Great car, needed it for 3 weeks instead of one and it was no problem. Everything was very smooth and it was a great experience.
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June 2023 by Rosie Dees
I’ve rented a car/SUV here at least 3x now this year and I would HIGHLY recommend! Debbie is super helpful !! I’ll never go elsewhere !!
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June 2023 by Anthony Rush
One of the best Budget Car Rental in Columbus. The lady is so nice and helpful. No matter what the situation is she will try her best to get you in a rental an on the road.
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June 2023 by Rachel Conley
Love the people. Just really wish the website reflected the ACTUAL available vehicles. Many times, a reservation is made, and upon arrival, there is no available vehicle. Why not fix this? Seems like a fairly obvious thing to need to keep accurate.
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April 2023 by Chelsie Hart
Used their website to reserve a car and when I went to pick up the car I was told they don’t have any available. Horrible customer service as well!! Would not recommend this store to anyone. WASTE OF TIME!
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April 2023 by Gamay Kano
I had an issue the previous day at a different rental car company where I was left scrambling for a last minute rental! Today, after dealing with Budget… I’m never going back to their competitor. Budget came through for me and my children with an inexpensive one way debit card rental. I do not know the ends and outs of car rentals, but they seem to have upgraded the car to one that was cheaper. I saved so much , I purchased the protection plan. Your service is top notch. Kudos to you Budget for saving our Spring Break.
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May 2022 by Jason Foster
I have rented cars here several times from about 2015 to present (2022) and they have always been courteous and professional. I returned a moving truck at this location and I was out in about 5 minutes. I will go here again for any car rentals.
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March 2022 by Scott Clifton
Debbie is always super helpful. Cars are in great shape, typically a good selection. Highly recommended.
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October 2021 by D Langdon
I've ALWAYS had great service from this location! Fast, courteous, always great interaction with customers. I can't recommend this place enough.
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September 2021 by Radhika acharya
Such a great clever Somali scammersHe scanned us saying car smells smokeHowever swear to godWe don’t smoke at allHe made us pay fine 450$He’s such a great scammerNever rent car from here guys
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August 2021 by Anna Shriftman
Very good service.excellent manager.Quick pick up
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August 2021 by Aaron Barnes
We needed a rental car on very sort notice late on a Friday afternoon. The car and the service are phenomenal. Strongly recommend!
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July 2021 by Jeremy Neff
Debbie wells was very rude! She should not be working with customers, let alone be in "management". In her words when I asked to speak to a manager is that this is "her store". After more research i found out that Chris Dale is the owner. I have sent him an email and hope to hear back. I also have a video of the whole interaction. Not the way to run a business.
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May 2021 by D,K Chhetri
Car was very great and clean ,great customer service, I will definitely rent again from this location .
