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February 2024 by Joanna & Brainarr Horton
Great Customer Service service, ask for David
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February 2024 by Love
Towed vehicle there, manager was so supportive & understanding. They were able to identify the problem and got me on the road within a reasonable amount of time.
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February 2024 by Cynthia Wilson
David and Tony I’ve dealt with they are amazing. All the other workers are amazing too. I love this location.
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January 2024 by Katherine Weaver
Great customer service as well as highy trained technicians
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January 2024 by Eric Shaner
Great Customer service. Super friendly and are truly there to help. I would highly recommend going to this location.
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January 2024 by Patricia Snyder
I can't say enough about this store! They are great! Very friendly and honest! They will not try to sell you anything you don't need. Fair prices for quality work!
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January 2024 by Missy Erion
Daniel is always so friendly and professional. I appreciate his kindness
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January 2024 by Somenobody4u
We made a mistake on the location we scheduled to have the service performed at but they accepted us immediately and performed the work anyway. They were fast and topped off all the main fluids.
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December 2023 by Evan Brooks
Had a stubborn flat tire and they helped me swap it out with spare really quickly and made sure I was safe to drive.
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December 2023 by Noah Foy
My company has been using Firestone Fleetcare accounts all across the country. I normally love using them, and would recommend them. This location has me absolutely baffled. The service manager doesn’t understand the difference between GVW and GVWR.Edit: I have voiced my concerns in more detail to a Firestone Fleetcare account representative.
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December 2023 by Becky S.
My husband's car broke down and he was not pleased with the outcome so he had it fixed somewhere else. But he does use the other services such as oil changes new tires but you must check behind them to make sure they put oil in before you drive off!!! Word of mouth goes a long way!
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December 2023 by Donna Hebdo
Service at Brice Rd Firestone is always friendly, professional, with excellent completion of requested work in a timely fashion.
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December 2023 by Dashania G.
I have done plenty of business in the past with this particular location and on this particular day the gentleman at the desk told me that he was unable to assist me with just checking the tire pressure on my car. I am so very disappointed in this tire stores Non assistance. Trying to be cautious because this is my daughters car and I would like for her to be safe but unfortunately he's so rudely told me that that was not something that he was able to do because of a previous experience. He then went on to recommend that I do it myself; to a person who knows nothing about tires that was very disheartening.
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December 2023 by Soundguy Senior
I Placed a online order and when I got to the store I was informed that the tires I had ordered were not in stock. I worked with Tony and He ended up helping me get other tires that were in stock. I was impressed by his professionalism. I had ordered 4 tires and when he looked at my tires, he inspected all of them and informed me that only 2 of my tires were in need of replacement. I was again impressed by his honesty. Most other shops would have replaced all four to make the sale.And by doing that he has created a life long customer.I will Recommend this Shop to EVERYONE I know.I will be returning to this shop for all my automotive needs in the future.Again Tony is a remarkable employee who goes above and beyond to help the customer.Andrew N.
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December 2023 by Sean Amir Freeman
The staff at the Firestone has always taking care of our cars. They have helped us when we needed help. The manager , Dave, treat us like family and I trust them with our vehicles. We have been coming here since 2005
