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February 2024 by Mike Warthman
Was in there earlier with my daughter. Dyra answered all of our questions and was super informative and super friendly. I can’t say enough good things about her! She made my daughter very happy with her kindness and going the extra mile! We’ll definitely be visiting this location more often!
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January 2024 by Tazmin Corona
Horrible
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January 2024 by Brennan
Says they open today at 11:00 AM. It is 11:45 and they are still not open.
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January 2024 by Chris Griffith
Probably the least organized Gamestop I've been too. None of the games were in order and trying to find anything was almost impossible. Everygame stop I've been to I have been greeted when walking in or shortly there after, I think there were at least 4 employees and not one said a word to me. There were other customer in the store, but no one seemed to be helping them either. I would probably go to a different one of you are able.
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December 2023 by Desiree Sanchez
The store hours posted at 9am to 10pm for today (23 December 2023). I showed up at 9:20am only to be met with locked doors.
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December 2023 by Robert Richards
Not bad for a corporate ran store.
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December 2023 by Nathan McCoy
Came in at 6:30 after driving through 30 minutes of heavy snow and traffic just to be told they weren’t doing trade ins… 0 people in the store and everything… maybe don’t say you’re open if you just won’t take any business at all…
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December 2023 by Nichelle Sexton
Super rude manager, asked for a product she said she didn't have, i found it, four of the movie poster funcos I was looking for, the manager left her customer to tell me that I was the problem when I offered to leave them where they're visible... I didn't make a mess, left the area more shopable than I found it. The canal location is way better helpful staff clean and well merchandised.
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December 2023 by Zanna Spears
Bought a PlayStation 4 used and a few days after my 30 day mark none of my controllers would connect and there's nothing they can do because they don't fix PlayStations, and they will but it back but for not enough half the price you paid them for it. So they basically fix used consoles enough to work for a little bit and make their money and you are still stuck with no game still.
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December 2023 by Jason Feasel
To start this I'll say that I've never had a problem with this location and actually worked there a year ago and loved it. Came in today to try to trade in a pre-owned console and I was told they're not taking any console trade ins and the manager Rickkeata had such an attitude about it. Once I asked for the pre-owned Xbox series X I asked for she proceeded to bring out an Xbox series S. She proceeded to ask about the warranty before verifying that was the right item and when I politely corrected her that it was the wrong console she snarked at me and grabbed the correct one. While we were finishing the transaction she decided to take a phone call while I am at the register. Terrible experience, awful customer service. This location has really went down hill.
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December 2023 by Rai'ke
Smells of weed staff talk with friends and ignore customers waiting in line. 2 people in line total time waiting over 20min
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December 2023 by Chaz PilotWolf
Friendly staff, but a very reduced selection of games. Mostly focused on tshirts and collectables. Sale prices are only on the collectables. Tshirts are not sorted and hard to look through.
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October 2023 by Joe
Wasn't open. 10am is posted time they open. But wasn't. Stood there employee saw me but made no move to open the doors.
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September 2023 by Rick Draudt
The associate was very helpful in assisting us with a defective controller and was able to get us set up with a new one after finding we were still under warranty. We were prepared to purchase a new one, so he saved us some cash. Thanks you!
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September 2023 by Chris Beermann
The 2nd time coming here at 745 pm and both days they've been closed before the specified closing time of 9pm.
